Retail Sucks
Something will always be offensive to someone. Just like there will always be something causing cancer, and there will always be someone suing because breadsticks are too big and salad dressing spashed in my eyes and you owe me a million dollars for having to rinse it out with water.
Originally Posted by GroovyNeilNeil,Jul 28 2008, 04:21 PM
Something will always be offensive to someone. Just like there will always be something causing cancer, and there will always be someone suing because breadsticks are too big and salad dressing spashed in my eyes and you owe me a million dollars for having to rinse it out with water.
Thread back on topic now.
Im at Neiman Marcus and just help really hot ladies all day.
A ridiculous brazilian came in in one of those one piece work out suits and was absolutely beautiful. She had a really sexy accent...
I can't complain
A ridiculous brazilian came in in one of those one piece work out suits and was absolutely beautiful. She had a really sexy accent...
I can't complain
Originally Posted by airgate,Jul 28 2008, 12:18 PM
Alright...since we're sharing stories here...my best is:
I was visiting my cell phone kiosk and helping another associate when a lady came up and said, "My phone stopped working...I mash the buttons, but it won't do anything." I said, "Okay, let me take a look." In my mind, I was already thinking it was probably liquid damage as that's the #1 issue we see when folks say their phone "suddenly stop working."
So I look at the phone, notice the screen is lit up but no numbers or letters are showing. I slide the back of the phone off and some water comes out...right in front of the customer and right onto the glass top of the kiosk. No magic tricks...it was water and it happened RIGHT in front of her (the customer). She had NO reaction. I looked at her and said, "it seems you have liquid damage...have you dropped the phone in water or anything?"
She quickly replies, "No. That phone has been sitting on my nightstand all day." Bear in mind I've dealt with this sorta thing about a hundred times before...so I ask, "did you loan your phone to anyone?" She again replies, "No. Like I told you, it's been on my nightstand all day."
So I reply, "okay m'am, as you can see here, we have liquid damage in this phone...see all this water?" I remove the battery now exposing even more water onto the glass top. "Somehow, water has gotten into your phone."
She responds, "Well, like I told you...it's been on my nightstand all day and it has a warranty --- so I just want a new one." I reply, "Yes m'am, but I can't warranty this as it's not a manufacturer's defect...somehow, this liquid has gotten into the phone and now it's damaged."
She responds, "I just got the phone last week...what's the point of a warranty if it doesn't cover anything?" I respond, "M'am, are you thinking of insurance coverage for your phone?" She replies, "No, I didn't get insurance 'cause I don't need insurance. I was told I had a 1 year warranty and I want a new phone."
I say, "M'am, your phone has liquid damage and I can't replace it under warranty." She then says, "Are you saying my roof is leaking onto my nightstand and now my phone has water in it?"

Recognizing it's not sinking in with her...I decide to break it down (not too wise)...
So I say: "M'am, warranty doesn't cover damage...let's say you went out and bought a brand new Cadillac...if you drove the Cadillac into a tree, it wouldn't be covered by the warranty, it would be an insurance claim."
She responds, "You are a #@$&#%@ ass%#$*! Get my your supervisor NOW!!!"

I did just that and she got a new phone on the spot.
Lesson learned: NEVER ARGUE WITH AN IDIOT! THEY'LL BEAT YOU EVERY TIME WITH EXPERIENCE!!!
I was visiting my cell phone kiosk and helping another associate when a lady came up and said, "My phone stopped working...I mash the buttons, but it won't do anything." I said, "Okay, let me take a look." In my mind, I was already thinking it was probably liquid damage as that's the #1 issue we see when folks say their phone "suddenly stop working."

So I look at the phone, notice the screen is lit up but no numbers or letters are showing. I slide the back of the phone off and some water comes out...right in front of the customer and right onto the glass top of the kiosk. No magic tricks...it was water and it happened RIGHT in front of her (the customer). She had NO reaction. I looked at her and said, "it seems you have liquid damage...have you dropped the phone in water or anything?"
She quickly replies, "No. That phone has been sitting on my nightstand all day." Bear in mind I've dealt with this sorta thing about a hundred times before...so I ask, "did you loan your phone to anyone?" She again replies, "No. Like I told you, it's been on my nightstand all day."
So I reply, "okay m'am, as you can see here, we have liquid damage in this phone...see all this water?" I remove the battery now exposing even more water onto the glass top. "Somehow, water has gotten into your phone."
She responds, "Well, like I told you...it's been on my nightstand all day and it has a warranty --- so I just want a new one." I reply, "Yes m'am, but I can't warranty this as it's not a manufacturer's defect...somehow, this liquid has gotten into the phone and now it's damaged."
She responds, "I just got the phone last week...what's the point of a warranty if it doesn't cover anything?" I respond, "M'am, are you thinking of insurance coverage for your phone?" She replies, "No, I didn't get insurance 'cause I don't need insurance. I was told I had a 1 year warranty and I want a new phone."
I say, "M'am, your phone has liquid damage and I can't replace it under warranty." She then says, "Are you saying my roof is leaking onto my nightstand and now my phone has water in it?"

Recognizing it's not sinking in with her...I decide to break it down (not too wise)...
So I say: "M'am, warranty doesn't cover damage...let's say you went out and bought a brand new Cadillac...if you drove the Cadillac into a tree, it wouldn't be covered by the warranty, it would be an insurance claim."
She responds, "You are a #@$&#%@ ass%#$*! Get my your supervisor NOW!!!"

I did just that and she got a new phone on the spot.

Lesson learned: NEVER ARGUE WITH AN IDIOT! THEY'LL BEAT YOU EVERY TIME WITH EXPERIENCE!!!

customers always right tho, wow i wish i coulda been there
and GNN, if u r really racist then i have no respect for u, u r an idiot plain and simple, wow u like the kkk? how old are you? dont have much of an education do you? wow, seriously please dont bring this forum down with ur youtube style comments
Originally Posted by airgate,Jul 28 2008, 05:52 PM
OMFG!! Guess you want this thread to get locked down.Were these comments typed to be "funny" or is this how you really feel? Bear in mind folks may not find it funny.
Not everyone is going to have the same sense of humor as you and find it funny, if that's what you were trying to be.



