Off-topic Talk Where overpaid, underworked S2000 owners waste the worst part of their days before the drive home. This forum is for general chit chat and discussions not covered by the other off-topic forums.
View Poll Results: How would you feel as an existing client?
1. You as a client would be angry.
7.41%
2. You as a client would be Ok, 5% is not significant.
29.63%
3. You as a client would consider another place
27.78%
4. You as a client would be Ok, as long as it the best quality.
35.19%
5. You as a client would feel special that this salon is now using an elite name brand name shampoo.
0
0%
Voters: 54. You may not vote on this poll

--------->Your INPUT is IMPORTANT<---------

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Old Sep 28, 2004 | 05:14 PM
  #1  
B.C.'s Avatar
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Thumbs down --------->Your INPUT is IMPORTANT<---------

Here is a case/situtation:

(Fake Name) John Doe has been going to his hair stylist for 1 year. John is very happy with the quality of serivce, and quality of product the salon uses.. Mr. Alexander (owner) now wants to become an official Paul Mitchell Salon, using exclusively Paul Mitchell products. Mr. Alexander wants to know how the consumer would feel if he raises the price by 5-10% to cover the cost of the new Paul Mitchell Shampoo.

Take into consideration that this Alexander Salon caters only to existing high end clients (Client is already established) & (price is higher already than most salons)
Thanks!

BC
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Old Sep 28, 2004 | 05:53 PM
  #2  
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If I'm happy with the stuff they're using, and they want to charge me more becuase my shampoo has a fancy name, I would question why I'm getting $50 haircuts
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Old Sep 28, 2004 | 06:00 PM
  #3  
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If you're getting a $50 hair cut in the first place, I would have to question you first. $10 hair cuts are just as fine for me.
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Old Sep 28, 2004 | 06:01 PM
  #4  
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Originally Posted by yellafeva,Sep 28 2004, 06:00 PM
If you're getting a $50 hair cut in the first place, I would have to question you first. $10 hair cuts are just as fine for me.


Hell, I'm a man on the move, some times i gotta cut my hair at the office w/ my scissors before a meeting...
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Old Sep 28, 2004 | 06:31 PM
  #5  
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From: Huntington Beach, CA
Unhappy

Trying to figure out how to raise rates Mike
It was a bitch for me with my company, but some times you got to do what you got to do. I found out that my clients heavenly relied on me, when I raised my rates and they complained, I cut back on their work and told them I can't keep working for them at the rates they wanted. Three months go by and what do you know, they call up and agree to my rates plus 20%. Not bad IMO
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Old Sep 28, 2004 | 06:35 PM
  #6  
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Cracker, it all depends on what type of client John Doe is. Is he a high end client who doesn't really care about money or is he your average Joe who is on some type of budget. Also, you need to analyze your overall customer base. By now, you should know whether or not they would accept such a price increase even though 5-10% is really nothing IMO. I know where you are getting at, but you and I know there are people out there who will spend $200+ for a haircut. Not so much because the stylist does such a great job, but for status reasons instead. And there is the person who pays $200+ and is fine with it because of the service or atmosphere at the salon. You need to show your client why spending more at your establishment/ or in your case using high end products is worth a price increase.

Btw, why would the use of a sole product increase your costs?? It seems to me like you should be able to get some type of volume discount.
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Old Sep 28, 2004 | 06:43 PM
  #7  
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wow I got to super cuts 12.99 or soomething.....throw some gel inthe hair and bam! we're guys not girls....
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Old Sep 28, 2004 | 06:44 PM
  #8  
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oh and yeh it all depends on your clients. Must be gay guys
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Old Sep 28, 2004 | 07:09 PM
  #9  
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that is not true at all silverknight.

if a person is going to the salon, paying $$$ for an haircut, should they be using the best shampoo already? i know paul mitchell only goes to select salons, so, maybe you should carry them but to charge more? i think the amout you end up charging them will cover that fee. why not just split the cost. 2.5% each side.
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Old Sep 28, 2004 | 08:01 PM
  #10  
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Who ing cares?
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