Time to build
Budget had nothing to do with it. The only time that came up was when you were overcharging for some parts and I said I would get them elsewhere (and I did) and when your 'additional un-quotable expenses' were near $1000 and I challanged you to tell me how that broke down. The answer I recieved was 'there is always stuff that comes up.' I never said I wouldnt pay for anything you quoted me or the addition of sleeves. I also know there might be additional things that come up, but not $1000 worth of additional things that you could not exactly spell out what they are except 'additional labor, fluids, misc replacement parts as needed.'
Of course I am going to be a smart consumer and ask for a detailed and close to accurate quote before anyone starts work. Questioning some of your charges and prices doesnt mean I dont have the budget, it just means I want to make sure I dont get screwed with a lot bigger bill at the end.
Of course I am going to be a smart consumer and ask for a detailed and close to accurate quote before anyone starts work. Questioning some of your charges and prices doesnt mean I dont have the budget, it just means I want to make sure I dont get screwed with a lot bigger bill at the end.
Ben -- Your memory and my memory differs on how things came about.
As I said before, it was a team decision based on a consensus that we could not meet your expectations. As customers make rational objective-based decisions on what companies to use, we also sometimes need to make decisions on which customers we know we can deliver a quality product for that we can stand behind.
Regardless, I'm glad to hear you're back on the road.
Cheers,
-- Chris
As I said before, it was a team decision based on a consensus that we could not meet your expectations. As customers make rational objective-based decisions on what companies to use, we also sometimes need to make decisions on which customers we know we can deliver a quality product for that we can stand behind.
Regardless, I'm glad to hear you're back on the road.
Cheers,
-- Chris
You guys certainly are discussing this in a professional and mature way, I'm just surprised you're doing it on an internet forum. Didn't you have a chance to get all this handled face to face or on the phone?
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