Jsmply

Please keep us posted!

D-S2K

what a lucky bastard

Emil St-Hilaire

Bragging rights.!?!?!
Hi Mr.Dealer,I'm Mr.Racer,and I've got some noise,would you change my oil,for free????

mosesbotbol

I've read stories that Mitsu was going through Autocross sites looking for the names of Mitsu drivers so when they'd go to the dealership, Mitsu could prove they were autocrossing.

*** If you bring your car to dealership for a problem, do not say anything outside of saying what the problem is. As far as you know, your car is driven gently. Less info is more... and you don't want to put your foot in your mouth...

Poindexter

For a car salesman there is no better customer than a Honda customer - they're the best salesmen on the planet! Because of this our service waiting area is in the middle of our Honda showroom!

With that said we had a customer who was having issues with all sorts of things in the driveline on his CR-V. The issues he was reporting were typical to someone who had taken the CR-V on a salty beach numerous times without cleaning off the bottom (happens a lot in our area). The CR-V is not meant to be an offroad vehicle, nor will any warranty cover it during offroading (same as many insurance companies) and this customer knew it. He told our service department he had never been on the beach with the car, but lives near the ocean - fine, then we can warranty his problems

While he's waiting for the CR-V in our waiting area he starts talking to other customers and sales staff about his adventures offroading the CR-V - he's talking about mud trips, beach trips, snow in the mountains - he's doing a fantastic job selling the CR-V for us - he even has photos!

About 30 minutes of this goes on when the service writer walks over and says "Mr.____, are you sure this car has never been offroad? We found sand inside your drive shaft". He immediately says "absolutely not" in front of all these people he's been bragging to. Word gets back to the service writer and he had to pay for the work out of his pocket. We did hook him up with a discount for helping us out on the sales and being a good customer, but there was no way we could warrantee a drive shaft filled with sand - Honda would go crazy.

Moral of the story: act ignorant and keep your mouth shut

wvphoto

my dealer always gives the first oil change for free.. ?
is that a dealer thing .. or a honda thing ?
wonder

Poindexter

That is a dealer thing. Most of the dealers in my area cover your oil changes while you're under the manufacturer's warranty period.

Ronin2k

I got first 3 free. its a dealer thing.

S2kracka

The Mitsu dealerships in my area were sending representatives out to all track events (Auto-X, drag, etc.) and writing down license plate and VIN #'s of every EVO they saw that had gone through tech inspections.

BNB