Help with Stealership
Registered User
Joined: May 2005
Posts: 17
Likes: 0
This has been a most interesting read. I was hoping, given the length, that by the time I got to the end of the thread there'd have been an outcome posted.
Guess I'll have to check back and good job sticking to your guns.
Guess I'll have to check back and good job sticking to your guns.
Thread Starter
Registered User
Joined: Jan 2005
Posts: 258
Likes: 0
From: SF, CA
Looks like a settlement is in the near future. I had requested a minimum settlement amount of $XXX. This is my lost opportunity cost, or what it would cost me to purchase the same car where I live for retail value. This was the most direct harm I could demonstrate. This is far less than could possibly be awarded if I choose to go to trial but seems a reasonable and fair resolution.
I'll update as things move forward.
I'll update as things move forward.
Joined: Jul 2005
Posts: 1,276
Likes: 0
[QUOTE=sf_firestarter,Mar 10 2005, 08:52 AM] I am so mad I'm about to punch my computer in...... 
On February 25, 2005, I Contacted Metro Toyota of Cleveland, Ohio regarding a vehicle they had listed on Automart.com. The vehicle is a 2002 Honda S2000.
On March 1st I spoke to Jennifer Zielinski and told her that I wanted to buy the car and agreed to a purchase price of $22,000. I then asked what I had to do next. She informed me that a deposit should be placed and paperwork signed to complete sale of car and to prevent it being sold to someone else. Jenny then faxed three documents to me which I signed and returned by fax. The documents included a purchase agreement, a work order form and a credit application. I also agreed to a deposit of $1000 to be paid by the visa card I had provided previously.
On March 3rd I received a fax confirmation that the deposit had been processed and a receipt for the transaction as verification of payment of $1000. The car was also indicated as sold on the receipt.
I then informed Jennifer that I wanted to work out the details for full payment and shipping. They offered loan me financing which I declined as I chose to use my own financing. Jenny asked when I could send in full payment. I replied that payment will be sent out on Friday and she said that would be fine.
On March 4th I notified Jennifer that the checks would be going out today and that I would contact her on Monday to make shipping arrangements.
I attempted to contact Jennifer on March 7th and 8th and left voice messages with no reply.
ON March 9th I contacted the sales manager to ask what was happening with the transaction. More specifically I wanted to know if the check had been received, I also told him that I needed to begin arranging shipping, and that I would like a response by the end of the day. I did not receive a return call from the sales manager.
On March 10th in the A.M. I received a call from Jennifer, in which she stated that the car was no longer on the lot. When I asked what this meant, she further explained that the car had been sold to a wholesaler. She also said that,
On February 25, 2005, I Contacted Metro Toyota of Cleveland, Ohio regarding a vehicle they had listed on Automart.com. The vehicle is a 2002 Honda S2000.
On March 1st I spoke to Jennifer Zielinski and told her that I wanted to buy the car and agreed to a purchase price of $22,000. I then asked what I had to do next. She informed me that a deposit should be placed and paperwork signed to complete sale of car and to prevent it being sold to someone else. Jenny then faxed three documents to me which I signed and returned by fax. The documents included a purchase agreement, a work order form and a credit application. I also agreed to a deposit of $1000 to be paid by the visa card I had provided previously.
On March 3rd I received a fax confirmation that the deposit had been processed and a receipt for the transaction as verification of payment of $1000. The car was also indicated as sold on the receipt.
I then informed Jennifer that I wanted to work out the details for full payment and shipping. They offered loan me financing which I declined as I chose to use my own financing. Jenny asked when I could send in full payment. I replied that payment will be sent out on Friday and she said that would be fine.
On March 4th I notified Jennifer that the checks would be going out today and that I would contact her on Monday to make shipping arrangements.
I attempted to contact Jennifer on March 7th and 8th and left voice messages with no reply.
ON March 9th I contacted the sales manager to ask what was happening with the transaction. More specifically I wanted to know if the check had been received, I also told him that I needed to begin arranging shipping, and that I would like a response by the end of the day. I did not receive a return call from the sales manager.
On March 10th in the A.M. I received a call from Jennifer, in which she stated that the car was no longer on the lot. When I asked what this meant, she further explained that the car had been sold to a wholesaler. She also said that,
Registered User
Joined: Aug 2001
Posts: 995
Likes: 0
From: Simi Valley, CA
Originally Posted by switchcars,Jul 8 2005, 07:51 AM
Funny you should mention this - I actually worked at Metro Toyota for a little while before I started my business. I heard this story from them as well.
To be perfectly honest, it was completely an error due to somebody not following procedure. When the vehicle was sold, the person that sold it neglected to park it in the right spot and put a sold tag on it, so when the wholesaler came in the next day, he had it on his schedule to ship out to auction. In his books, nobody had reported it sold, so he followed is normal procedure.
Not to stand up for them at all, because you were definitely wronged, but it was not purposeful, and they didn't make thousands of $$ in the transaction.
To be perfectly honest, it was completely an error due to somebody not following procedure. When the vehicle was sold, the person that sold it neglected to park it in the right spot and put a sold tag on it, so when the wholesaler came in the next day, he had it on his schedule to ship out to auction. In his books, nobody had reported it sold, so he followed is normal procedure.
Not to stand up for them at all, because you were definitely wronged, but it was not purposeful, and they didn't make thousands of $$ in the transaction.
It's not about the fact that they made a mistake, though, it's how they handled the situation once they were in it.
Joined: Jul 2005
Posts: 1,276
Likes: 0
Originally Posted by Dinnyin,Jul 8 2005, 08:08 AM
Interesting to hear from the other side on this...
It's not about the fact that they made a mistake, though, it's how they handled the situation once they were in it.
It's not about the fact that they made a mistake, though, it's how they handled the situation once they were in it.
