Firestarter does the vin # match the one in soundzero's post? if so take action against them. Call the BBB.

 

that sucks man, deff call the BBB and your lawyer, and the police if this does not get resolved

 

if anyone lives locally, stop into the dealership and inquire about the car and see if they still have it for sale.

also, this technically involves his bank. they issued a check for him and the dealership has to put a lien on the title for the bank. if the dealership cashed the check, and then didn't put them on the lien for the title, the bank has a right to sue the dealership.

so while firestarter may not have the money/resources, his bank sure as hell will.

 

Let us know when you are coming. We will all show up in S2000 at Metro Toyota dealership to show you the support.

 

Just because the car is on the web inventory does not mean it is still there. If I lived in that town, I would drive to the dealer and see if it were there. I guess what is really important is who has the title, regardless of where the car is parked. But it is definitely fishy if the car is still parked at the dealer and they represent that it is for sale.

I want to know how this turns out, I'd enjoy calling them and sharing my thoughts after hearing this story.

It is still not clear to me if they cashed your check... did you contact your loan provider?

 

Before anymore of this bantering back and forth, Firestarter really needs to post up whether or not he has been reimbursed 100% of his money. I have heard other people with similar stories. One friend of mine locally here actually drove about 1500 miles only to find out they sold the car a few hours prior (even though he already gave them a deposit and explained exactly when he'd be arriving in town).

 

I e-mailed the manager and asked why they re-sold the car and here's what he said:

The sales girl at Metro Toyota in Cleveland failed to tag the car and
put it in the back of the dealership as "unavailable" and the wholesale
manager sold the car to another dealer. The customer will receive his money
back in full. The car was never titled and the customer only signed a faxed
agreement of price. Neither the customer nor the dealer is liable to
complete the transaction. We regret what occurred. -Metro Toyota

Dan Schneider
Metro Toyota / Scion
DanS@MetroToyota.com
216-267-7000

F*ck that.. i say everyone e-mail him. He can get the car back from the other dealer if he wanted to. He might lose money, but oh well.

 

I agree (explitive included). I would be feeling a little more love if the dealer were trying to resolve the situation in firestarter's favor by trying to work with the wholesaler to get the car back.

Customer satisfaction does not always follow liability. They screwed up.

 

I told him they may not be legally liable, but they are ethically.

That's if their dealership had any ethics to begin with...

 

[QUOTE=thatguyjosh,Mar 10 2005, 05:04 PM] I e-mailed the manager and asked why they re-sold the car and here's what he said:

The sales girl at Metro Toyota in Cleveland failed to tag the car and
put it in the back of the dealership as "unavailable" and the wholesale
manager sold the car to another dealer.