so how many tsbs are there to take care of?
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Joined: Mar 2002
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From: Florida
--Aldwin83
TSB = Technical Service Bulletin
I believe it refers to maintenance that will be done to your car free of charge. It is not a formal "recall" per say, but it is important to have it done.
These are documents sent to dealers by the manufacture that are required to be done whenever a car comes in that has not had it done, and I believe they must contact the consumer also that this has to be done.
Hope that can clear that up for you. Or if anyone can elaborate better than I did on this subject.
--John
TSB = Technical Service Bulletin
I believe it refers to maintenance that will be done to your car free of charge. It is not a formal "recall" per say, but it is important to have it done.
These are documents sent to dealers by the manufacture that are required to be done whenever a car comes in that has not had it done, and I believe they must contact the consumer also that this has to be done.
Hope that can clear that up for you. Or if anyone can elaborate better than I did on this subject.
--John
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Joined: Nov 2001
Posts: 5,296
Likes: 2
From: Delaware, OH
I believe that a TSB is actually a "heads up" to the service departments alerting them to problems that they may see. There is no requirement that it be done; it only alerts them to the cause/fix of certain problems, if the customer brings in a car that exhibits that problem.
A recall requires notification of the owner, and that the service be performed on every car involved in the recall.
For example, there's a TSB explaining to the dealers how to repair the problem if the customer's driver's side window doesn't roll all the way down when the top is lowered. If you have the problem, they fix it. They don't owe you service if you don't have a problem.
There was a recall on some early '00 top boots; apparently the old one could interfere with the seat belt operation. The recall notified all affected owners, and the top boot was replaced on all of the cars, whether or not the boot had already interfered with the seat belt operation. (They replaced all the boots, regardless of whether it had caused injury or not.)
In summary,
Recall: notify owner, all units repaired whether they have exhibited symptoms of the problem or not. Usually only involves safety issues or potential catastrophic failures.
TSB: no notification. Work is done only on cars that have exhibited the problem. It is never a safety issue, and almost always not related to a potential catastrophic failure.
A recall requires notification of the owner, and that the service be performed on every car involved in the recall.
For example, there's a TSB explaining to the dealers how to repair the problem if the customer's driver's side window doesn't roll all the way down when the top is lowered. If you have the problem, they fix it. They don't owe you service if you don't have a problem.
There was a recall on some early '00 top boots; apparently the old one could interfere with the seat belt operation. The recall notified all affected owners, and the top boot was replaced on all of the cars, whether or not the boot had already interfered with the seat belt operation. (They replaced all the boots, regardless of whether it had caused injury or not.)
In summary,
Recall: notify owner, all units repaired whether they have exhibited symptoms of the problem or not. Usually only involves safety issues or potential catastrophic failures.
TSB: no notification. Work is done only on cars that have exhibited the problem. It is never a safety issue, and almost always not related to a potential catastrophic failure.
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