I just set up Outlook Express for my Comcast email using these settings:

http://www.zolved.com/synapse/view_content...Server_Settings

It works just fine.

Check the settings in Outlook Express (Tools->Accounts->Mail->Properties) to see if the POP3 and SMTP servers are correct. I have no clue about the Macs but there should be something similar.

 

The weird part is, we've had these e-mails for 4+ years so it's not like it was just set up. And I did check the settings on my computers again today (more than once actually) as I've had times in the past when they changed themselves somehow. (How does that happen?

 

The folks in the OotC are actually quite nice and pleasant, and the people that they hook you up with are also generally very helpful also. Once you have a number for a local person, KEEP IT! And any time that you have issues going forward, you have a nice person to talk to instead of the usual boneheads.

I had soooooooooooooooooo many problems with DVRs and getting someone to come out to resolve them, and the OotC actually sort of helped out, but their DVRs still suck.

 

Is Comcast your provider? Is boltonblue your i.d. with them? Or are the bots at work that efficiently?

 

I believe that Martha is seeing a local/regional issue, but again, I could be very very wrong.

 

Zippy, I'm going to try that. I've never called the OotC before, but I'm big on calling investor relations when I have problems. Even if I have to buy one share of stock first. Those people do NOT like to hear that you're coming to their annual meeting and demand to speak.

 

Comcast is my ISP.
I have email accounts with them but none of them have boltonblue as my ID.

boltonblue is my s2ki ID so I have no clue how that picked up that one.

 

Things will only be worse if you change to FiOS. I did that about two weeks ago seduced by the saleslady that came to my door and and brought the price down considerably.

Let me begin by saying that I have had very good experience with Comcast over the last 18 years. Much less tha one outage per year. If I call it gets answered by someone in the next town. Technical support has been good and they all speak English.

It took them the better part of a day to install FiOS. Then we started using it. Their program guide is messy and harder to use. Then we found out that their movies on demand, which my wife likes to use, is much more expensive, up to 7.95 instead of 4.95. For older movies, which are free in Comcast they charge 2.50. None of this was disclosed by the saleslady.

The difference in HD quality is imperceptible, even though I have a brand new Sharp 52" display. Their set top box is twice the size of the Comcast box.

And then I tried to call Verizon. It took more than 20 minutes and five menus before I got to speak to a live person, who then shuttled me to two others.

So I canceled, and reconnected my Comcast.

Now we are happy again.

 

given that martha is ~1800 miles from me I don't think it is a neighborhood issue, at least in the geographic sense.

 

comcast response.