Computer (E-Mail) Help Please!
Joined: Oct 2000
Posts: 9,579
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From: West Deptford NJ
Originally Posted by boltonblue,Sep 22 2008, 07:09 PM
I think this is a national problem.
quoting a funny post from the comcast support forum.
and yeah talking to the local support folks is like talking to your dog except the dog doesn't offer stupid things to keep you busy.
quoting a funny post from the comcast support forum.
and yeah talking to the local support folks is like talking to your dog except the dog doesn't offer stupid things to keep you busy.
Now that's funny.
Joined: Oct 2000
Posts: 18,885
Likes: 33
From: Philly (Narberth)
For those who know email systems, I have a NEW related question:
How do you SAVE an email folder (I have a dozen or more...organizing email on different topics) to another drive?
I am moving pics and other stuff to my FreeAgent external hard drive....and would also like to copy some impt email folders to this drive. I would also like to Save my OE Address Book. I use Outlook Express rather than full Outlook.
So far, I have not found a Save As or Send To command that seems to allow this. I recall that Outlook file names have a .pst ending Any help or suggestion would be appreciated
How do you SAVE an email folder (I have a dozen or more...organizing email on different topics) to another drive?
I am moving pics and other stuff to my FreeAgent external hard drive....and would also like to copy some impt email folders to this drive. I would also like to Save my OE Address Book. I use Outlook Express rather than full Outlook. So far, I have not found a Save As or Send To command that seems to allow this. I recall that Outlook file names have a .pst ending Any help or suggestion would be appreciated
Registered User
Joined: Mar 2005
Posts: 12,471
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From: Flintstone GA
Jerry -
Have a look here:
http://www.insideoe.com/
I didn't have time to read up on it but I suspect you'll find an answer there.
Have a look here:
http://www.insideoe.com/
I didn't have time to read up on it but I suspect you'll find an answer there.
Registered User
Joined: Apr 2003
Posts: 22,888
Likes: 3
From: Covington WA, USA
Originally Posted by boltonblue,Sep 22 2008, 05:09 PM
and yeah talking to the local support folks is like talking to your dog except the dog doesn't offer stupid things to keep you busy.
Joined: Oct 2000
Posts: 18,885
Likes: 33
From: Philly (Narberth)
Originally Posted by raymo19,Sep 23 2008, 04:13 PM
Jerry -
Have a look here:
http://www.insideoe.com/
I didn't have time to read up on it but I suspect you'll find an answer there.
Have a look here:
http://www.insideoe.com/
I didn't have time to read up on it but I suspect you'll find an answer there.
Thanks Mike....very helpful. A little technical for this novice.....who should probably be reading OE for Dumbies 
I've bookmarked it for future ref and also skimmed a couple of the sections......have not tried anything yet
Joined: Oct 2000
Posts: 18,885
Likes: 33
From: Philly (Narberth)
Originally Posted by hunsfutz2,Sep 23 2008, 10:35 PM
If you are still having trouble Martha, try this:
http://help.comcast.net/content/faq/How-do...-different-port
Jay
http://help.comcast.net/content/faq/How-do...-different-port
Jay
After wasting
more than an hour (I kept figuring that it HAD to work), I had to call tech support. Guess that I was just lucky in getting a competent 
rep.....
Joined: Jul 2002
Posts: 37,392
Likes: 6,303
From: bolton
ok so I'm only a systems engineer..
But this is on comcast end.
Without changing anything my system starting working fine yesterday afternoon.
It is traffic load related.
Having worked with support people, there is a phrase that is used, " go fetch rocks"
basically, you don't want to tell the customer to go away so you have them go fetch you some rocks i.e. jump through this hoop and that that hoop.
you don't want the rocks your just keeping them busy for a while so they won't sit and stew while your guys are fixing the real problem.
But this is on comcast end.
Without changing anything my system starting working fine yesterday afternoon.
It is traffic load related.
Having worked with support people, there is a phrase that is used, " go fetch rocks"
basically, you don't want to tell the customer to go away so you have them go fetch you some rocks i.e. jump through this hoop and that that hoop.
you don't want the rocks your just keeping them busy for a while so they won't sit and stew while your guys are fixing the real problem.
Thread Starter
Registered User
Joined: Jan 2007
Posts: 2,242
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From: TEXAS Y'all!
Originally Posted by boltonblue,Sep 24 2008, 06:47 AM
ok so I'm only a systems engineer..
But this is on comcast end.
Without changing anything my system starting working fine yesterday afternoon.
It is traffic load related.
Having worked with support people, there is a phrase that is used, " go fetch rocks"
basically, you don't want to tell the customer to go away so you have them go fetch you some rocks i.e. jump through this hoop and that that hoop.
you don't want the rocks your just keeping them busy for a while so they won't sit and stew while your guys are fixing the real problem.
But this is on comcast end.
Without changing anything my system starting working fine yesterday afternoon.
It is traffic load related.
Having worked with support people, there is a phrase that is used, " go fetch rocks"
basically, you don't want to tell the customer to go away so you have them go fetch you some rocks i.e. jump through this hoop and that that hoop.
you don't want the rocks your just keeping them busy for a while so they won't sit and stew while your guys are fixing the real problem.
Joined: Oct 2000
Posts: 9,579
Likes: 157
From: West Deptford NJ
Originally Posted by boltonblue,Sep 24 2008, 05:47 AM
ok so I'm only a systems engineer..
But this is on comcast end.
Without changing anything my system starting working fine yesterday afternoon.
It is traffic load related.
Having worked with support people, there is a phrase that is used, " go fetch rocks"
basically, you don't want to tell the customer to go away so you have them go fetch you some rocks i.e. jump through this hoop and that that hoop.
you don't want the rocks your just keeping them busy for a while so they won't sit and stew while your guys are fixing the real problem.
But this is on comcast end.
Without changing anything my system starting working fine yesterday afternoon.
It is traffic load related.
Having worked with support people, there is a phrase that is used, " go fetch rocks"
basically, you don't want to tell the customer to go away so you have them go fetch you some rocks i.e. jump through this hoop and that that hoop.
you don't want the rocks your just keeping them busy for a while so they won't sit and stew while your guys are fixing the real problem.
This is SOP fir Comcast.
BTW Martha, do you still hate them?
