We have Comcast because my wife refuses to grant Verizon a monopoly over our household. Verizon phone and internet (fios) work great. Comcast is hit or miss. I had to return an HD box last month. The "new" one was used, dirty and worse than the old one. They sent a guy out who figured out I needed a new line. He installed it, but failed to take into account that the old line also supplied cable to two TVs in other rooms. So he reconnected the old line and installed a "signal booster". Seems to be working now, but it all looks like the wiring in the Millennium Falcon after a shoot out with the tie fighters. We'll see how long it holds up.

 

with Barbara. I won't have all my services under one company. My land line (yes, I still have one) is AT&T, my cell phone is Verizon, my Internet service provider is a local company, my cable is Xfinity/Comcast.

 

I'm with both of you. I have Timewarner for the internet and cable, cell phone is Verizon and hardline is with a local telephone co-op. I'd have my internet with the co-op but their service doesn't extend far enough into the county. I'm constantly considering other internet services, but since we're down in the boonies, don't have a lot of options.

 

Although I've never played golf, I doubt I could do perform a proper golf swing, not enough flexibility in my leg. I think I would find it more satisfying if I were exhausted and out of breath when I finished.
And the thought of leaving a quivering mass of hamburger in my wake leaves me feeling warm and fuzzy all over.

I'm pulling all the Comcast stuff this morning. I've told Comcast to come get it. A couple of the receivers reek of cigarette smoke, in addition to being covered with dust and animal hair. I can't believe those idiots thought they would get away with pulling this kind of crap.

 

We like it here. And it's kind of nice to go to a restaurant and be the youngest, prettiest people in the room.

 

Oddly enough the set top box in the den with the DVR quit working last night. After talking with tech support and trying to get it to reboot for about half an hour they're sending a tech out today between noon and six. I've got my practice 7 iron ready and waiting - I'd hate to damage my Hogan Apex.

 

^ Good luck with that. It turns out that Rori knows one of the CFOs at Comcast. (I knew I married her for a reason.) I sent a nasty email to the main corporate office telling them of my experience, what I think of their local office, and to have someone come pick up the stuff ASAP or it's going in the trash. I actually got a reply apologizing for all the issues, and that someone would be contacting me to resolve the matter in 48 to 72 hours.
I'm sending a reply stating that isn't ASAP enough. I'm interested in seeing how far I can push them today until they either cave or start ignoring me completely.

 

when did 48 to 72 hours become urgent service??

 

Here's the exact quote. See if you can spot the inconsistency:

I would like to thank you for contacting us here at the Office of [name deleted]
in regards to your install today, and the poor customer service
that you have received. I am terribly sorry for the equipment being in
the condition it was in and you should have never been given equipment
in that condition. Rest assured, you have reached the right person, and
I can definitely assist you with getting this issue resolved today.

I have submitted an escalation ticket up to a higher level of management
for further review. Your ticket number is [number deleted]. They will be in
contact with you within 48-72 business hours with a resolution.

Who writes this crap for them, Orwell?

 

Issue resolved today vs the 48-72 hours....

People need to re-read their emails before they send them out!