I have used Raggtopp on my top for years because of (IMO) its look, protection and the all important run-off after application.

The last time I used the product I noticed that it looked funny when I sprayed it on my applicator. After shaking it again I noticed that a large mass had congealed at the bottom and would not break-up. Since it was almost gone I figured something with the shelf life or the cooler garage in winter had affected the product. I switched to the new bottle and it looked ok when I sprayed it on the applicator. However, at about the third spray, I noticed some particulate coming out of the sprayer. This particulate broke down when I applied it to the top but it was not normal.

After I finished the job, I got on the Raggtopp web site and sent them an email questioning why this was happening (I figured it was something I was doing or not doing). Within two days, I got a call from Raggtopp apologizing for my problems with the product and they told me they would ship me two new bottles. Within two more days I received two replacement bottles.

Another reason to use Raggtopp products

 

good report...
the first i have heard of raggtopp product problems-
and impressed to hear that they handled your problem the right way!

 

i hope they sent you the vinyl protectant and NOT the fabric protectant for the 2nd bottle

 

Great product and apparently great customer service as well. Good to know. What kind of temperatures have you been seeing lately? I'm thinking the product may have frozen. Prolonged exposure to freezing temperatures will ruin many car care chemicals.

 

No it did not freeze. The New Orleans area rarely freezes and rarely does the garage fall below 45 degrees

 

But you don't know what temperatures it endured during shipping.

 

Could be but both of the bottles that went bad were shipped in spring / summer. Regardless, since this has happened, I have moved all my detailing products into the laundry room (inside)

 

I am gathering from your post that this stuff does not run off all over your windows after you use it. Is this correct? Sorry if this is a dumb question, I dont post in here too much.

 

Personally, I do not have run-off problem using Raggtopp. Although there may be some run-off, it definately (once again my experience) is much much much less than with either 303 or vinylx.

 

i want to try raggtopp. what's their website? i' have been currently using 303. and they have had alot of run off.