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Old Dec 13, 2013 | 09:57 AM
  #81  
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I posted an update to my issue in my post. Thanks for correcting this issue.
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Old Dec 13, 2013 | 10:03 AM
  #82  
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Originally Posted by Mocky
I posted an update to my issue in my post. Thanks for correcting this issue.
Once again sorry about all of that Thanks for being so patient.
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Old Dec 13, 2013 | 04:35 PM
  #83  
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Originally Posted by THMotorsports
I'm very sorry to hear this guys.

Mocky- I'm currently still working with Aaron to get a resolution to this problem that meets your deadline.

Sam_Spider- You have a PM.

Once again sorry about this guys. It's a pretty crazy time of the year here but that doesn't give us an excuse to fall short. I'm going to have a meeting with the guys in the back to see if there is anything we can do collectively to iron some of these issues out.

Thanks,

Dewey @ THM
Tried to beat out black friday sales by ordering 2 weeks prior. Friend who ordered on black friday got his items before me..
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Old Dec 14, 2013 | 02:13 PM
  #84  
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Originally Posted by dyan
Tried to beat out black friday sales by ordering 2 weeks prior. Friend who ordered on black friday got his items before me..
Did they give you an ETA when you purchased the product? I got my receipt the day I purchased it. Took a few more days before I got my tracking number. Most of these companies put the order in and the supplier ships them, unless they specifically say that they have them in stock at their shop. Even then, I ask for an ETA.
If it was supposed to be shipped right away, I would have waited weeks.



On a side note, I was told I would get confirmation on Friday once it shipped. No confirmation. The rail is coming from California though so they could have left before the shipment info was sent.
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Old Dec 14, 2013 | 04:26 PM
  #85  
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Originally Posted by Mocky
Originally Posted by dyan
Tried to beat out black friday sales by ordering 2 weeks prior. Friend who ordered on black friday got his items before me..
Did they give you an ETA when you purchased the product? I got my receipt the day I purchased it. Took a few more days before I got my tracking number. Most of these companies put the order in and the supplier ships them, unless they specifically say that they have them in stock at their shop. Even then, I ask for an ETA.
If it was supposed to be shipped right away, I would have waited weeks.



On a side note, I was told I would get confirmation on Friday once it shipped. No confirmation. The rail is coming from California though so they could have left before the shipment info was sent.
Yep I got a receipt for payment right away. If you look at the page before, I wrote what had happened. The Eta was 2 weeks to assemble then ship. One month had passed and I had no word from them. Nothing. I called in and asked on my order status and then I had received my tracking. I've purchased many items from different vendors and it's a first I had to follow up before tracking information was provided.
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Old Dec 16, 2013 | 06:25 AM
  #86  
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dyan you have a PM.
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Old Dec 16, 2013 | 08:50 AM
  #87  
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Originally Posted by Mocky
On a side note, I was told I would get confirmation on Friday once it shipped. No confirmation. The rail is coming from California though so they could have left before the shipment info was sent.
and..... it's almost 1pm... and no shipping confirmation...
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Old Dec 16, 2013 | 09:41 AM
  #88  
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Originally Posted by Mocky
Originally Posted by Mocky' timestamp='1387062802' post='22922992
On a side note, I was told I would get confirmation on Friday once it shipped. No confirmation. The rail is coming from California though so they could have left before the shipment info was sent.
and..... it's almost 1pm... and no shipping confirmation...
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Old Dec 16, 2013 | 09:11 PM
  #89  
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Email sent. No response.
PM sent. No response.

Received an automated email saying that my order has been processed. No tracking number. My guess is that there was no package shipped on Friday like they said they would.
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Old Dec 16, 2013 | 09:36 PM
  #90  
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If Moderators and Admins get this kind of run around from a vendor, what hope do the rest of us regular users have? Very discouraging.
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