Billard

Hello, this is my first post, and I think you'll all agree, it's been well worth the wait (I've been perusing the site for a couple of months now, just waiting for the right opportunity...):

I was just wondering if anyone else has problems getting through to the service desk at Chiswick Honda. Every time I call, I have to leave 3, yes exactly 3 messages, before I get a call back. Is this the norm, or am I missing a trick?

Particularly irritating when the rest of their customer service seems to be excellent

simonprelude

Yes

Hence why I now use Norton Way.

Rapscallion

yep, useless

dont think i will go there for a service

LMT1

I can also say Chiswick are utterly hopeless, I took in my S2K for 3 yr service, fix a ding in a door and a windscreen chip. I left it on the Weds to be picked up Saturday morning for a drive up north, door still being sprayed will be another 2 days, finally got it back a week later and they still forgot to fix the windscreen chip, didn't even get an apology. Had to spend a whole week in the sodding Honda Jazz courtesy car - GREAT.

Avoid them at all costs, total morons.

ikobo

I bought my second S2000 from them,after i'd driven off all helpfulness came to an end.Went as far as getting in touch with honda to try and lodge a complaint about the dealership.Shockingly bad service and the sales team are full of shit.

wingnutLP

don't mince your words, say what you really think!

alex.stanley

Boulders

Have to agree, sales team are a pain in the arse! Said they would put new wheels on mine, part of the deal and managed not to do that, front tyres were illegal when I picked it up and they had not done the PDI and service! Avoid at all costs.

Blurter

Aren't they all