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Joined: Oct 2000
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From: Tucson, AZ
It is only deceptive to those without the simplest reasoning skill and/or looking to abuse the system. One should be capable of using reasoning and context, not hang on to word's face value so that they can exploit it to the fullest at others' expense
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From: Bay Area
i'm not sure what you mean by "reason"
take me for example. I probably do 7 DVDs a month - if that. I mail out 3 DVDs on Monday, all in one shippment. But for some odd reason, 2 would be received on Wed and one on Thurs. They are clearly trying to slow things down so I don't get my DVDs...7 DVDs - abuse of the system? How is this not reasonable?
basically, it sounds like you are in favor of business changing their fine print without notice while keeping the same advertising. truth in advertising?
take me for example. I probably do 7 DVDs a month - if that. I mail out 3 DVDs on Monday, all in one shippment. But for some odd reason, 2 would be received on Wed and one on Thurs. They are clearly trying to slow things down so I don't get my DVDs...7 DVDs - abuse of the system? How is this not reasonable?
basically, it sounds like you are in favor of business changing their fine print without notice while keeping the same advertising. truth in advertising?
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Joined: Feb 2001
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From: Denver
What I don't think is being emphasized here is:
NETFLIX CHANGED THEIR TERMS OF USE AFTER THEY WERE SUED!
It was not clearly spelled out when many of us signed up. That is why people are annoyed. It has nothing to do with abusing the system or being greedy. It has to do with deceit.
NETFLIX CHANGED THEIR TERMS OF USE AFTER THEY WERE SUED!
It was not clearly spelled out when many of us signed up. That is why people are annoyed. It has nothing to do with abusing the system or being greedy. It has to do with deceit.
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Joined: Jul 2004
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From: San Diego, Wess-Side!!
For those of you who would cut off your nose to spite your face....
Enjoy this link if you feel you are being "PUNISHED"
http://www.manuelsweb.com/netflixcalculator.htm
Enjoy this link if you feel you are being "PUNISHED"
http://www.manuelsweb.com/netflixcalculator.htm
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Joined: Oct 2000
Posts: 7,692
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From: Tucson, AZ
Sigh... I was refering to the people in the article that complain they can only turnaround 13 DVD/mo not the 20 DVD/mo that they used to. Read above that I get 6-7 DVDs myself.
Say in your example, you would get new 2 DVDs and then the 3rd one the next day. Is it that much of an issue that you don't get them all on the same day? With tens if not hundreds of thousands of these DVDs going in and out everyday,is it not conceivable/tolerable to not processed all in one day?
In my slow months, I only turn around 3 or so DVDs/mo. Even then there are rare occassions that they take a day or 2 longer for delivery. It happens. Even multiple checks I send in same envelop to a bank get recorded on different days. I think you underestimated the complexity of such system.
Am I in favor of this advertising pratice? Not particularly, but I don't particularly care either since it is only hurting those who are out to abuse the system to begin with.
There are really no such thing as "unlimited" or "free", esp. in consumer products. As I said all along, use your reasoning, judgement, context... or whatever you want to call it.
Say in your example, you would get new 2 DVDs and then the 3rd one the next day. Is it that much of an issue that you don't get them all on the same day? With tens if not hundreds of thousands of these DVDs going in and out everyday,is it not conceivable/tolerable to not processed all in one day?
In my slow months, I only turn around 3 or so DVDs/mo. Even then there are rare occassions that they take a day or 2 longer for delivery. It happens. Even multiple checks I send in same envelop to a bank get recorded on different days. I think you underestimated the complexity of such system.
Am I in favor of this advertising pratice? Not particularly, but I don't particularly care either since it is only hurting those who are out to abuse the system to begin with.
There are really no such thing as "unlimited" or "free", esp. in consumer products. As I said all along, use your reasoning, judgement, context... or whatever you want to call it.
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Joined: Jul 2004
Posts: 8,796
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From: San Diego, Wess-Side!!
Originally Posted by PsychoBen,Feb 13 2006, 02:53 PM
it is only hurting those who are out to abuse the system to begin with.
[sarcasm on]
Why not sue every chinese buffet restaurant that doesn't state the time limit on their "ALL YOU CAN EAT" buffet... FALSE ADVERTISING RIGHT!!!!....
Why not sue "24 hour fitness" because not all of their locations are open 24 hours.
[sarcasm off]
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Joined: Apr 2001
Posts: 8,601
Likes: 1
From: La Habra
Sorry, I think it is deceptive too.
I always wondered, when I turned around every DVD in a day, why Netflix slowed down over time. I cancelled a while back and I'm not going back to them. If they have a postage issue then charge a postage surcharge. At least that'd be honest and up-front.
I always wondered, when I turned around every DVD in a day, why Netflix slowed down over time. I cancelled a while back and I'm not going back to them. If they have a postage issue then charge a postage surcharge. At least that'd be honest and up-front.
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From: Bay Area
Originally Posted by PsychoBen,Feb 13 2006, 02:53 PM
Sigh... I was refering to the people in the article that complain they can only turnaround 13 DVD/mo not the 20 DVD/mo that they used to. Read above that I get 6-7 DVDs myself.
Say in your example, you would get new 2 DVDs and then the 3rd one the next day. Is it that much of an issue that you don't get them all on the same day? With tens if not hundreds of thousands of these DVDs going in and out everyday,is it not conceivable/tolerable to not processed all in one day?
In my slow months, I only turn around 3 or so DVDs/mo. Even then there are rare occassions that they take a day or 2 longer for delivery. It happens. Even multiple checks I send in same envelop to a bank get recorded on different days. I think you underestimated the complexity of such system.
Am I in favor of this advertising pratice? Not particularly, but I don't particularly care either since it is only hurting those who are out to abuse the system to begin with.
There are really no such thing as "unlimited" or "free", esp. in consumer products. As I said all along, use your reasoning, judgement, context... or whatever you want to call it.
Say in your example, you would get new 2 DVDs and then the 3rd one the next day. Is it that much of an issue that you don't get them all on the same day? With tens if not hundreds of thousands of these DVDs going in and out everyday,is it not conceivable/tolerable to not processed all in one day?
In my slow months, I only turn around 3 or so DVDs/mo. Even then there are rare occassions that they take a day or 2 longer for delivery. It happens. Even multiple checks I send in same envelop to a bank get recorded on different days. I think you underestimated the complexity of such system.
Am I in favor of this advertising pratice? Not particularly, but I don't particularly care either since it is only hurting those who are out to abuse the system to begin with.
There are really no such thing as "unlimited" or "free", esp. in consumer products. As I said all along, use your reasoning, judgement, context... or whatever you want to call it.
i wouldn't care if due to chance, luck, complexity, etc. my 3rd DVD got sent out an extra day "late" - that's understandable. maybe it was the post office, maybe one of the shippers called in sick....HONEST shortcomings
BUT it seems that you completely ignore that they are doing this DELIBERATELY. I'm not abusing the system...I just want what's fair and what's advertised.
the all you can eat is a good analogy...a reasonable person would expect that an all you can eat place is all you can eat for one seating (lunch or dinner). a reasonable person would not expect to pay for lunch, eat, go back to work, then come back for dinner for one price.
but imagine if when the restaurant sees a fat guy walk in they bring his order out slowly, to waste his time, so that he doesn't eat as much.
that's not reasonable, imho.
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Joined: Nov 2000
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From: Rowland Hts, CA
Netflix is happy to lose customers who goes through 20+ DVDs per month since they lose money with those accounts. Those people switching over to blockbuster are doing Netflix a favor by knocking Blockbuster one step closer to bankruptcy.