If you only get 7 DVDs a month, I doubt you are among the ones getting your orders deliberately delayed. I currently get the same # myself. Say if I drop it in the mail on Monday, BB typically receives it and ship the new DVD out the next day. I receive the new DVD sometimes on Wed, sometimes on Thur. I consider it a very impressive turnaround given all the moving parts and variables. Should there be occasional delays it is understandable.

If the fat guy eats so much that the cost of food far exceeds what he paid for admission despite deliberate delay, a reasonable person would have acknowledge that (13 DVD) and be grateful that he made out on the deal. A selfish, greedy, ungrateful person would have expected even more (20 DVD) and bitch about it. I don't think highly of latter type of person.

 

i don't disagree with you that much....if the fat guy comes in, pays his $10 and just eats way, way too much...yea, maybe he should just be grateful, enjoy his food, and leave....at the same time, he's not a bad guy, and just has a healthy appetite. He'd be willing to pay $15, but that's not an opinion. Wouldn't it be nice if the restaurant told him, "thank you for your business today, but because of the cost, the next time you come back, we will slow cook to limit your eating. now that you know UPFRONT, you can make an informed decision next time. Or, soon, we'll have a $15 menu for even more food"

And from what I've gathered, you think that 20+ DVDs is abusing the system. But like I said, there are MANY good people who actually watch that many DVDs - and not just ripping them.

Stay a home moms with newborns - they watch a lot of movies! People who don't watch TV and watch movies instead, etc.

Just because you watch 20 movies doesn't mean you're greedy and out to abuse the system. Just like the fat guy that eats a lot at the buffet isn't a bad guy - just has a healthy appeite.

Just as you are upset a the people that try to abuse and take advantage of things, I'm upset at the "fine print" mentality that results in dishonest advertising. I'm upset at Netflix for DENYING that they engage in this practice, only to be forced to admit it later.

 

I don't know if it still holds true, but I recall there was a program for 5 DVD at a time. At worst, getting 2 simutaneous memberships is an option. People can watch 20, 40, or 100 DVDs a month... it in itself wouldn't concern me. My problem is with people getting 13 DVDs or more per mo. for $17.99 and still cry foul despite the company is operating at a loss on individual basis.

In a cut-throat business with fierce competition such as Netflicks vs. BB, you just don't have the freedom to smear your own "unlimit" slogan - that's like signing your own death paper. Try to see from the company's perspective.

 

sure, i can see it from the company's perspective. the only thing i find ironic is that while you can see how a company needs to remain competitive and maximize profits, you call the same practice on the consumer side (saving/maximizing return) abuse.

the reason netflix is doing this is to make it's "greedy" shareholders happy with more profit. NOTHING wrong with that. so to be fair, there is nothing wrong with the stay at home mom trying to get 20 DVDs a month.

 

I still don't understand you on this. Why in the world would I want to see it from the company's point of view? I am a consumer. Charge me for a service, and if I deem it worthwhile, I will invest my money in it. And who gets to say what number is abusing the system?

For example, I don't subscribe to any of the movie channels (HBO, SHowtime, etc) and instead use that money for a membership to BB online. Why shouldn't I be able to rent 20 movies a month?

A smart company would recognize a demand for higher rate dvd rentals and offer a special rate for this group instead of duping the public with lowball fees and under-delivering deceptively. It is up to the company to price their offerings as such that they receive a profit. It is not up to me, the consumer, to ensure a company's profitabilty.

 

100%

But the point of this thread was to say....cancel your membership with Netflix because of what a high volume user discovered about what the fine print did not cover and that Netflix deliberately slowed down his dvd monthly quantities.

Well I won't....and I explained why. The original poster put his membership on a 90 day hold... ......why? what does that do? What does 100 people doing it do?...... nothing.... I'm not here to teach Netflix a lesson. I'm here to use their service.

The people who wanted it to be known did so.....Netflix corrected the problem and has now told members of their policy.... the ONLY people who gained from the Netflix lawsuit were the lawyers. ($2,000,000+ )

Ultimately.... cancelling my membership would be riding the bandwagon and for what? Doesn't do anything but inconvenience me which is the sole purpose for which I joined Netflix anyway...............for convenience.

Just a thought...

 

then its wrong to say..... unlimited rental per month....

they need to say up to 10 DVD per month for 17.99

 

I put my account on hold for 90 days and sent netflix a complaint to voice my objection that a company can't deceive their customers, that a company shouldn't be enaged in false advertising. In 90 days, maybe I'll outright cancel, or maybe I'll resubscribe if things have been fixed. AFAIK, Netflix hasn't come out and said, "hey, sorry, yea, we were a little dishonest." They just want to sweep it under the rug and pretend nothing happened.

yes, i'm here to "teach Netflix a lesson" because if somebody doesn't, companies like Netflix will continue engage in this type of dishonest practice. Sure, this issue particular might not really effect you...but one of these days, you're going to buy a product/service only to have the company screw you over. Then you'll be glad that there are people who scrutinize companies for their unethical practices.

 

I was one of the original subscribers when they first came out. Loved them back then until it started taking longer to get the latest dvd's. Gave up on them 6 months later and then went back to BB. I still get offers to "return" to Netflix.

 

I was Netflix customer for few months, it was very fast turn around first few weeks, then very slow. I am now with BB for several months and very happy quick turn around time. I also get one a week in-store free movie coupon. $17.99 + tax for about 16 movies is not bad.