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Scary reports about NTB!

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Old Nov 20, 2001 | 04:42 PM
  #1  
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From: Hudson
Default Scary reports about NTB!

You might want to think twice prior to doing business here.

I was searching local tire stores for very cheap tires and found this link (http://www.consumeraffairs.com/automotive/...tional_tire.htm).

I am very surprised. I used to buy tires from them when they were NTW and was always satisfied.
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Old Nov 20, 2001 | 09:48 PM
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Thanks for the heads up, I'm sure some of us will benefit from seeing this.
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Old Nov 20, 2001 | 10:07 PM
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From: West Henrietta UPSTATE NY
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NTB went out of business in my area, closed all their stores and are nowhere to be found, that is a benefit to future consumers!

The horror story I had with a simple job of shocks on my Nissan truck still gets me angry when I think about it. We are talking shocks, not rocket science, I was really busy at work and getting ready for a 1,800 mile trip so I thought just drop off the truck and get he job done. No such luck!

Every store is different, but the chain sure screwed me!
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Old Nov 21, 2001 | 07:07 AM
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These guys cross threaded one of the lug nuts on my miata. The stud had to be cut to remove it. The first time I took the car over there, one of the techs asked if thats a Porche! I should've known better than go there again
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Old Nov 21, 2001 | 07:48 AM
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From: Hudson
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Originally posted by Spawn
These guys cross threaded one of the lug nuts on my miata. The stud had to be cut to remove it. The first time I took the car over there, one of the techs asked if thats a Porche! I should've known better than go there again
Actually, cross threading nuts appears to be one of their specialties.
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Old Nov 21, 2001 | 08:14 AM
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From: Laurel
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I've had two bad experiences since Sears took over. Once, the guy couldn't drive a stick so he asked me to back out my own car but had left a jack underneath. Another time they mounted one of the tires on the Z backwards.

Loved them for years as NTW; wouldn't go back now.
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Old Nov 21, 2001 | 09:52 AM
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I don't think we have any NTB stores down here in So Cal. At least I haven't seen any. On the other hand, there are a ton of Sears stores here. The only thing I go to Sears for are car batteries.
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Old Nov 21, 2001 | 10:45 AM
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Yikes! I almost had the one in Allston do my alignment last Saturday. I have always experienced friendly service at that particular store though.
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Old Nov 21, 2001 | 11:36 AM
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From: Nashville
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I just got back from them rotating my truck tires.

In the past..... broke off a stud, then tried to quickly fix it without telling me.... same trip the crushed my rocker panel with the lift and didn't tell me at all.... i noticed a few days later though.

I now know one of the managers so he makes sure everything is done the right way now...at least on my stuff.

Scot
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