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Old Mar 25, 2008 | 02:04 AM
  #41  
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Originally Posted by NFRs2000NYC,Mar 25 2008, 03:20 AM
To the OP. If this happens often, have the manager go to the table and ask if everything is ok with the service. If everything was fine, they will ask why. The manager can then tell the table that their tip hinted that there was something wrong with the service, as it's rather low.
- If you did that to me then I would not tip and leave(which is probably what you were hoping for). A tip should be for above avg. service, and not be expected. I still don't understand the "logic" of being payed $2.30 an hour and hoping to make it up with tips. I am sure the OP could find a job that pays you $6-8/hour but instead he decided to be a waiter and take his chances at variable income. That means some days he does better than $12/hour and other days he does less. If he doesn't like the variability of income then find a job with a set hourly wage.

Obviously you and the OP are in the restaurant business and are coming at this discussion from a completely different viewpoint. It is somewhat dissappointing to see a sense of "entitlement"(sorry can't think of a better word) for doing your job.
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Old Mar 25, 2008 | 02:16 AM
  #42  
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Originally Posted by NFRs2000NYC,Mar 25 2008, 01:21 AM
So if your boss at work gives you 30% of your due pay, it is ok because "it's more than you had before?"
A tip is not "Due pay". Whether you like it or not... NO ONE controls the tip amount except the customer. Regardless of your service, whether you choose to provide them lowsy service or to the extent of kissing their ass... you get what you get, bottom line. You can ask all you want about the quality of service, but the customer gets to choose what comes out of his/her wallet as a "Tip".

Unless the Tip is added into the bill as gratuity, complaining about a tip that was too small is going to get you negative results at best.

Note: I'm a generous tipper myself. I'm just speaking in general terms in regards to the situation stated.
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Old Mar 25, 2008 | 02:27 AM
  #43  
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Originally Posted by NFRs2000NYC,Mar 25 2008, 01:20 AM
If this happens often, have the manager go to the table and ask if everything is ok with the service. If everything was fine, they will ask why. The manager can then tell the table that their tip hinted that there was something wrong with the service, as it's rather low.
This is what I consider "rude".

The manager or the server him/herself should ask "how was everything" BEFORE he gives them the bill and let the customers concience serve as a guide for the tip.

Making the statement after the fact is bad customer service. Making a comment that the tip was "rather low" is going to get people fired up.

The manager can even go so far as to ask how was the service if the tip was low.... but leave it at that.
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Old Mar 25, 2008 | 06:08 AM
  #44  
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Originally Posted by NFRs2000NYC,Mar 25 2008, 01:20 AM
The manager can then tell the table that their tip hinted that there was something wrong with the service, as it's rather low.
If that happened I'd just ask for my tip back completely.
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Old Mar 25, 2008 | 10:31 AM
  #45  
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Originally Posted by s2000raj,Mar 25 2008, 09:08 AM
If that happened I'd just ask for my tip back completely.
Standard practice in the restaurant business. If the waiter comments, he will most likely get fired. But a manager has the right to ask if there was something wrong with the service, because your tip reflects that. You have to defend your staff, as they are the ones making your money.

You don't want repeat cheap customers coming in. The waiters remember them, and provide shitty service, thus tarnishing the reputation of the restaurant to the customers with/around the offending party. Like it or not, the restaurant industry is not that cut and dry. Try leaving 10% for good service at your favorite neighborhood restaurant. See the treatment you get when you come back.
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Old Mar 25, 2008 | 10:32 AM
  #46  
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Originally Posted by NFRs2000NYC,Mar 25 2008, 01:31 PM
Standard practice in the restaurant business. If the waiter comments, that's one thing. But a manager has the right to ask if there was something wrong with the service, because your tip reflects that. You have to defend your staff, as they are the ones making your money.
While you pay them $2 an hour and expect the customers to pay them a livable wage.
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Old Mar 25, 2008 | 10:35 AM
  #47  
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Originally Posted by wickerbill,Mar 25 2008, 01:32 PM
While you pay them $2 an hour and expect the customers to pay them a livable wage.
Standard practice. You can't blame the waiters for it. Society turned their pay to be based on tips to a point where even the government actually recognizes it. No need to punish the waiters by not tipping. You don't like to tip, stay at home.
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Old Mar 25, 2008 | 12:30 PM
  #48  
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Originally Posted by NFRs2000NYC,Mar 25 2008, 01:35 PM
Standard practice. You can't blame the waiters for it. Society turned their pay to be based on tips to a point where even the government actually recognizes it. No need to punish the waiters by not tipping. You don't like to tip, stay at home.
bad tippers or "socially retarded" tippers are embarrassing to dine with. Honestly, I just despise cheap people in general.
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Old Mar 25, 2008 | 12:45 PM
  #49  
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Originally Posted by NFRs2000NYC,Mar 25 2008, 01:35 PM
Standard practice. You can't blame the waiters for it. Society turned their pay to be based on tips to a point where even the government actually recognizes it. No need to punish the waiters by not tipping. You don't like to tip, stay at home.
I'm not a bad tipper, just find it ridiculous that it has gotten to the point where restaurants pretty much get free help.
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Old Mar 25, 2008 | 02:45 PM
  #50  
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I just think there is a special place in hell reserved for people who don't tip.... I always give exceptional service, and end up making about 10-15% of my sales in tip, but $2.13/hr is not fun, and people don't realize that. I get a lot of 20-30% tips from people who do realize I don't want to work for free, but it only balances out with the ones who do.

I do togo, and I saw this guy stiff me so I said, by accident, "oh well I drive a nicer car." It made everything feel better.
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