Has anybody else had problems with Haltech Platinum Pro?
Joined: Mar 2007
Posts: 401
Likes: 0
From: Perth
I sent my logs from this weekend to Haltech for them to investigate. This is the reply I got from them;
I can see that the Miss counter is increasing in your log. I suspect this will be a crank or cam sensor voltage problem. You can certainly try adjusting the "Trigger voltage threshold" and "Home voltage threshold" tables in the software.
You can try setting the voltage levels both to 4v above 5000RPM, then to 6v above 5000RPM to see if either setting makes any noticeable difference.
I can see that the Miss counter is increasing in your log. I suspect this will be a crank or cam sensor voltage problem. You can certainly try adjusting the "Trigger voltage threshold" and "Home voltage threshold" tables in the software.
You can try setting the voltage levels both to 4v above 5000RPM, then to 6v above 5000RPM to see if either setting makes any noticeable difference.
Joined: Nov 2009
Posts: 677
Likes: 5
From: south florida
I sent my logs from this weekend to Haltech for them to investigate. This is the reply I got from them;
I can see that the Miss counter is increasing in your log. I suspect this will be a crank or cam sensor voltage problem. You can certainly try adjusting the "Trigger voltage threshold" and "Home voltage threshold" tables in the software.
You can try setting the voltage levels both to 4v above 5000RPM, then to 6v above 5000RPM to see if either setting makes any noticeable difference.
I can see that the Miss counter is increasing in your log. I suspect this will be a crank or cam sensor voltage problem. You can certainly try adjusting the "Trigger voltage threshold" and "Home voltage threshold" tables in the software.
You can try setting the voltage levels both to 4v above 5000RPM, then to 6v above 5000RPM to see if either setting makes any noticeable difference.
as far as a firmware upgrade, i am running the latest version and nothing has fixed this. like evans suggested, perhaps it is hardware issue and not a firmware or software issue.
Thread Starter
Registered User
Joined: Mar 2010
Posts: 315
Likes: 0
That e mail from haltech looks identical to the one my personal tuner told me he received from haltech. They just seem to be playing dumb and claiming they haven't had the same complaints from other customers.
That's a shame to hear that you have the latest firmware installed. I was hoping that could possibly be the magic fix. Although I wasn't betting on it due to he irregularity of the problems I receive with my box. I.E it works great one day and crap the next. It definitely seems to be some kind of hardware problem. Hopefully if enough of us complain they will create a fix for us. I mean it's not exactly a cheap EMS by any means. I payed top dollar for mine thinking it would be worth the extra cash due to its reliable reputation.
That's a shame to hear that you have the latest firmware installed. I was hoping that could possibly be the magic fix. Although I wasn't betting on it due to he irregularity of the problems I receive with my box. I.E it works great one day and crap the next. It definitely seems to be some kind of hardware problem. Hopefully if enough of us complain they will create a fix for us. I mean it's not exactly a cheap EMS by any means. I payed top dollar for mine thinking it would be worth the extra cash due to its reliable reputation.
Thread Starter
Registered User
Joined: Mar 2010
Posts: 315
Likes: 0
That e mail from haltech looks identical to the one my personal tuner told me he received from haltech. They just seem to be playing dumb and claiming they haven't had the same complaints from other customers.
That's a shame to hear that you have the latest firmware installed. I was hoping that could possibly be the magic fix. Although I wasn't betting on it due to he irregularity of the problems I receive with my box. I.E it works great one day and crap the next. It definitely seems to be some kind of hardware problem. Hopefully if enough of us complain they will create a fix for us. I mean it's not exactly a cheap EMS by any means. I payed top dollar for mine thinking it would be worth the extra cash due to its reliable reputation.
That's a shame to hear that you have the latest firmware installed. I was hoping that could possibly be the magic fix. Although I wasn't betting on it due to he irregularity of the problems I receive with my box. I.E it works great one day and crap the next. It definitely seems to be some kind of hardware problem. Hopefully if enough of us complain they will create a fix for us. I mean it's not exactly a cheap EMS by any means. I payed top dollar for mine thinking it would be worth the extra cash due to its reliable reputation.
Thread Starter
Registered User
Joined: Mar 2010
Posts: 315
Likes: 0
That e mail from haltech looks identical to the one my personal tuner told me he received from haltech. They just seem to be playing dumb and claiming they haven't had the same complaints from other customers.
That's a shame to hear that you have the latest firmware installed. I was hoping that could possibly be the magic fix. Although I wasn't betting on it due to he irregularity of the problems I receive with my box. I.E it works great one day and crap the next. It definitely seems to be some kind of hardware problem. Hopefully if enough of us complain they will create a fix for us. I mean it's not exactly a cheap EMS by any means. I payed top dollar for mine thinking it would be worth the extra cash due to its reliable reputation.
That's a shame to hear that you have the latest firmware installed. I was hoping that could possibly be the magic fix. Although I wasn't betting on it due to he irregularity of the problems I receive with my box. I.E it works great one day and crap the next. It definitely seems to be some kind of hardware problem. Hopefully if enough of us complain they will create a fix for us. I mean it's not exactly a cheap EMS by any means. I payed top dollar for mine thinking it would be worth the extra cash due to its reliable reputation.
