Beware of E-Autosports (Allen)
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Joined: Mar 2006
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From: VA Beach via South Jersey
i feel like there is something being left out of the story somewhere
Im not trying to say that EDITE-Auto is being shady or that the customer is right or wrong but I feel that there is something missing from the story. I hope that everything can be worked out.
Im not trying to say that EDITE-Auto is being shady or that the customer is right or wrong but I feel that there is something missing from the story. I hope that everything can be worked out.
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Originally Posted by MitsukillinS2K,Mar 31 2008, 08:56 PM
i feel like there is something being left out of the story somewhere
Im not trying to say that Evasive is being shady or that the customer is right or wrong but I feel that there is something missing from the story. I hope that everything can be worked out.
Im not trying to say that Evasive is being shady or that the customer is right or wrong but I feel that there is something missing from the story. I hope that everything can be worked out.
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im not going to jump in and take sides but
accidents do happen man.. id hardly call them "scum" i think that is a lil over kill on getting the wrong exhaust. it sounds like hes trying to make things better... why get sour over 30 bucks.
lol split it 15 each way?
damn its a couple bucks, its not like he ripped u off a grand and wont contact you.
like i said im not taking sides and i havent done business with them, but i have ordered parts online and been shipped the wrong part, they were more then willing enough to make things right.
its 30 freaking bucks. mistake on both sides. hes obviously still trying to make things right with you. both sides pay 15?
my .02
accidents do happen man.. id hardly call them "scum" i think that is a lil over kill on getting the wrong exhaust. it sounds like hes trying to make things better... why get sour over 30 bucks.
lol split it 15 each way?
damn its a couple bucks, its not like he ripped u off a grand and wont contact you.
like i said im not taking sides and i havent done business with them, but i have ordered parts online and been shipped the wrong part, they were more then willing enough to make things right.
its 30 freaking bucks. mistake on both sides. hes obviously still trying to make things right with you. both sides pay 15?
my .02
Joined: Dec 2005
Posts: 200
Likes: 13
From: NJ
I would say it's safe to assume most transactions with E-Auto have been great for most of you. 
Otherwise they would have been long gone. Glad there are people vouching for them. Must be a good vendor/friend.
However, (disclaimer)this is a general statement. Not to be aimed at E-Auto but towards everyone.
Customer service TO ME isn't decided when things go right, it's decided when things go wrong and how the seller communicates and handles the situation.
Unfortunately, in this instance, communication (or lack thereof?) between both parties was either unclear or this may be a case of bad customer service which led to this thread. Unless the buyer was just a crybaby or complainer but he did receive the wrong item as per himself so it's easier for me (the consumer) to side with the buyer. If the buyer received the wrong product, he shouldn't have to wait a week to get an answer but he did.
On a good note, glad E-Auto stepped in early in this threads life to resolve matters. Best of luck to the both of you.
I never met the buyer but I'll ask he pull the Scum part out of his post to help push a resolve.
Otherwise they would have been long gone. Glad there are people vouching for them. Must be a good vendor/friend.However, (disclaimer)this is a general statement. Not to be aimed at E-Auto but towards everyone.
Customer service TO ME isn't decided when things go right, it's decided when things go wrong and how the seller communicates and handles the situation.
Unfortunately, in this instance, communication (or lack thereof?) between both parties was either unclear or this may be a case of bad customer service which led to this thread. Unless the buyer was just a crybaby or complainer but he did receive the wrong item as per himself so it's easier for me (the consumer) to side with the buyer. If the buyer received the wrong product, he shouldn't have to wait a week to get an answer but he did.
On a good note, glad E-Auto stepped in early in this threads life to resolve matters.
Best of luck to the both of you. I never met the buyer but I'll ask he pull the Scum part out of his post to help push a resolve.
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Joined: Jun 2006
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From: Honolulu
Originally Posted by E-autosports,Mar 31 2008, 08:08 PM
...Will and myself are really working in this industry not for the money but for the pure love of automotive sports...
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From: California
How would the customer know he got the wrong product unless he open it? Of course seller will not/should not charge for restocking fees. Splitting 15/15 for the shipping is not GREAT CUSTOMER SERVICE since the customer is not at fault for receiving the wrong item. It's E-Sports fault for sending the wrong exhaust and they should pay shipping for both of getting the wrong exhaust back from the customer and sending the right one to the customer. Think about it, someone has to pay for the extra since a mistake had happened and it wasn't the customer fault. Cursing isn't polite, but hell I'll be piss off too if that was me. Not everyone have the patience of Confucius.
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Joined: Jun 2007
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From: Central NJ
Originally Posted by HiPER,Apr 1 2008, 03:24 AM
I would say it's safe to assume most transactions with E-Auto have been great for most of you. Otherwise they would have been long gone. Glad there are people vouching for them. Must be a good vendor/friend.
However, (disclaimer)this is a general statement. Not to be aimed at E-Auto but towards everyone.
Customer service TO ME isn't decided when things go right, it's decided when things go wrong and how the seller communicates and handles the situation.
Unfortunately, in this instance, communication (or lack thereof?) between both parties was either unclear or this may be a case of bad customer service which led to this thread. Unless the buyer was just a crybaby or complainer but he did receive the wrong item as per himself so it's easier for me (the consumer) to side with the buyer. If the buyer received the wrong product, he shouldn't have to wait a week to get an answer but he did.
On a good note, glad E-Auto stepped in early in this threads life to resolve matters. Best of luck to the both of you.
I never met the buyer but I'll ask he pull the Scum part out of his post to help push a resolve.
Otherwise they would have been long gone. Glad there are people vouching for them. Must be a good vendor/friend.However, (disclaimer)this is a general statement. Not to be aimed at E-Auto but towards everyone.
Customer service TO ME isn't decided when things go right, it's decided when things go wrong and how the seller communicates and handles the situation.
Unfortunately, in this instance, communication (or lack thereof?) between both parties was either unclear or this may be a case of bad customer service which led to this thread. Unless the buyer was just a crybaby or complainer but he did receive the wrong item as per himself so it's easier for me (the consumer) to side with the buyer. If the buyer received the wrong product, he shouldn't have to wait a week to get an answer but he did.
On a good note, glad E-Auto stepped in early in this threads life to resolve matters.
Best of luck to the both of you. I never met the buyer but I'll ask he pull the Scum part out of his post to help push a resolve.
thats bs where is this thread he shouldnt be responsible for shipping if THEY SHIPPED him the wrong exhaust I mean come on. Are you serious?? I mean if anything they should refund him the money it cost to ship him the wrong exhaust too on top of the money used to ship the WRONG exhaust back.