Beware of E-Autosports (Allen)

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Apr 1, 2008 | 03:02 PM

#41

william@e-autosports

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Quote:

Originally Posted by shur,Apr 1 2008, 12:34 PM

Allen – I never thought that you were trying to take advantage of me. I just think that E-Autosports made a bad business decision (which happened to involve me) with respect to reimbursement. And you, sir unfortunately, happened to be the person I was dealing with

. Perhaps (and I think you were hinting it to me) you had no say in that business decision, and Wil had the ultimate say. And if this is the case, please have Wil read all preceding posts, so he can realize the mistake that he made.

I think that Allen is probably a great guy. I am sorry that we had this unfortunate experience. I give props for Allen, personally, in trying to remedy this situation. But I cannot give props for E-Autosports/Wil for making bad business decision.

Allen – I will take pics of the exhaust when I get home tonight from work and I will email it to you. Meanwhile, please ready your carrier for picking-up the exhaust at my house.

Thanks,
Scott

Scott,

First of all, I would like to apologize for any inconvenience and I would like to apologize for not being able to handle the case when you first called because, I wasn't in the office when you placed the order with Allen. I had no idea how the order was handled between Allen and yourself. From what Allen told me, you was originally wanted the Medalion Touring Exhaust, but the Medalion Touring was out of stock. By that time and Allen was recommended you the less expensive one "Hyper Medalion" which was in stock. He noted that you AGREED to take the Hyper Medalion instead, so when Allen told me you wished to return the Hyper Medalion I asumed that you just didn't want the Hyper Medalion. Because of that reason I told Allen that we cannot be responsible for return shipping fee and we will only give a refund for the cost of the exhaust with a 15% restocking as well. I'm not blaming Allen or you but I know there must have been some misunderstanding and miscommunications between you and Allen. The issue has be taking care as of now.

Regards,
William,