I get at least 10k miles out of those.

 

Were these "shaved" tires? I assume you can buy these shaved for track use, but I doubt that these would do well in the rain. Just curious.

These types of threads have their place, but it looks like the OP pulled the trigger a little early.

 

I humbly disagree. From the sound of it, it looks like SOS was only willing to refund some/all the money if the tires/set were shipped back to SOS at DongTran's expense.

I am glad to see Chris step up and offer to pay for the freight costs of the tires/wheels back to SOS. I think most of us can come to the conclusion that the tires shown in the picture do not have 50% life remaining as advertised.

 

definately sounds like buyers remorse than shoddy pratice... but when someone called you out on it, you claim its not what is really going on. you then claim you only want whats fair and what he is offering is more than fair. you act like you want them to completely buy back everything... and then there is a rumor about you already buying another set of rims... seems obvious what really is going on... i would expect an apology, and then give you the middle finger for any kind of return... looks to me like they really care about your feelings and customer satisfaction... even thoguh they will lose on the deal.

 

fyi... they are a race tire... like complaining a full blown drag tire has no tread (well duh). they come with little tread for extra traction... not meant for rain... especially those.

 

Hmm...been a while since I posted on here. Firstly, I don't have the time to read all the banter, so I'm going to keep my post short.

Bringing up this topic in a public forum is for the benefit of everyone. As a successful salesman, I can tell you that there is nothing worse than losing credibility and the faith of your customers/clients. If you say one thing (i.e. 50% thread), you better make sure that it is a conservative statement. If it isn't, you risk the fallout of bad publicity.

This is nothing but a bad sale. Simple as that. The seller did not disclose a conservative estimate of tread (50%?!?! Those tires are f'n bald!). If the seller said that there was 5-10%, okay...that is conservative. But no....50% was stated.

Being a seller is tough...I know. But by not being empathic toward the client and his situation, you are bound to risk losing that particular customer; most importantly, future customers that may know of the situation and how it was handled.

To that, I am siding with the customer. I would rather prefer to purchase an item at a premium and receive dignity and respect; then to, purchase an item on the cheap and be accused that I am wrong. SoS will have none of my dollars.

 

For the record, the tires are not bald. There is next to nothing in the first place. It is not like a street tire. And for 1/4 the cost (He paid 200 for the 800 set of RA-1) They will last longer than you think on the track. Remember it is not a street tire. There is 2/32 of tread left when the grooves are gone. I can still see the grooves (all 4) in the pictures above.

SoS disclosed that they were used RA-1. I even considered buying them. For 200 they were a steal. It is the shipping that made me not bother. That and the fact I have a new set of RA-1 aready. Pictures of the tires were posted in the FS thread.

The bottom line here is that the customer did not know what he was buying. RA-1 are not street tires and do not gauge the same way. Maybe he thought he could drive on the street with them for a while. When you buy used rim, buy the rims and assume you are going to have to buy tires. If the price is good enough for that and the tires have some life on them, consider your self lucky.

 

Please understand, you are jumping to conclusions. This is a race tire, not a street tire. This tire has far more than 50% tread left. A street tire will not look like a race tire when worn. They are not bald. Please do not confuse the street tires on your car with a race tire. Please read the other posts in the race / tire discussions where informed individuals know what a race tire looks like after use.

The buyer posted on another thread that he was looking for a tire to drive daily on the street. Despite making it clear to him that these are race tires for use on a race track, I think the buyer is confused at what he was buying. Because of that, we are going beyond what I consider reasonable by taking the tires back for a refund and paying the shipping to bring them back to us.

Regards,
-- Chris

 

I have a better idea, ship them to me for the same price you'd have to spend shipping them back to SoS and I'll make some tire swings for my kids.

Better than wasting fuel to have them shipped back to a shop to collect dust in a corner.

 

Hi Chris,

Thanks for the call - you didn't leave a voicemail so I have no idea what you wanted to say nor did I know you called. Unfortunately my job duties do not allow me to sit in my office and wait for phone calls :/

You may continue to make all the assumptions you would like, and again wordsmith things into whatever fashion you may please. As a customer, I continue to be insulted that you would attempt to point out innuendos on my part of any sort. This is not very professional and I suggest you not do the same with others.

You e-mailed me back to attempt to figure things out - if time was not on your side why would you not just e-mail me and say, "Hey, can this wait until I get back?" I sent you e-mails and was willing to patiently wait, but it seems you wanted to figure things out before then. Thanks for getting back to me so quickly, however your answers were not what I was looking for.

I still will not accept eating the cost of dismounting the tires. Since you maintain that this is your final offer, then I guess we still do not have a deal. Sure it may be $60 or something, but I am quite adamant about it.