Science of Speed customer service?
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Joined: Mar 2003
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From: San Francisco
Originally Posted by 3ngin33r1,Mar 11 2008, 05:17 PM
I have a better idea, ship them to me for the same price you'd have to spend shipping them back to SoS and I'll make some tire swings for my kids.
Better than wasting fuel to have them shipped back to a shop to collect dust in a corner.
Better than wasting fuel to have them shipped back to a shop to collect dust in a corner.
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Joined: Mar 2003
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From: San Francisco
Originally Posted by Stratocaster,Mar 11 2008, 05:13 PM
For the record, the tires are not bald. There is next to nothing in the first place. It is not like a street tire. And for 1/4 the cost (He paid 200 for the 800 set of RA-1) They will last longer than you think on the track. Remember it is not a street tire. There is 2/32 of tread left when the grooves are gone. I can still see the grooves (all 4) in the pictures above.
SoS disclosed that they were used RA-1. I even considered buying them. For 200 they were a steal. It is the shipping that made me not bother. That and the fact I have a new set of RA-1 aready. Pictures of the tires were posted in the FS thread.
The bottom line here is that the customer did not know what he was buying. RA-1 are not street tires and do not gauge the same way. Maybe he thought he could drive on the street with them for a while. When you buy used rim, buy the rims and assume you are going to have to buy tires. If the price is good enough for that and the tires have some life on them, consider your self lucky.
SoS disclosed that they were used RA-1. I even considered buying them. For 200 they were a steal. It is the shipping that made me not bother. That and the fact I have a new set of RA-1 aready. Pictures of the tires were posted in the FS thread.
The bottom line here is that the customer did not know what he was buying. RA-1 are not street tires and do not gauge the same way. Maybe he thought he could drive on the street with them for a while. When you buy used rim, buy the rims and assume you are going to have to buy tires. If the price is good enough for that and the tires have some life on them, consider your self lucky.
You are absolutely right and I love you for pointing it out, I did not know what I was buying because the pictures posted did not accurately represent what I was buying.
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From: Naperville, Illinois
Based on the following link Toyo WebSite., new RA1s have 6mm tread.
Would it be fair to expect at least 3mm of tread if they are advertised as having 50% tread remaining? This is the million dollar question.
Would it be fair to expect at least 3mm of tread if they are advertised as having 50% tread remaining? This is the million dollar question.
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From: Houston, Texas
Originally Posted by Black_s2k04,Mar 11 2008, 11:38 PM
Based on the following link Toyo WebSite., new RA1s have 6mm tread.
Would it be fair to expect at least 3mm of tread if they are advertised as having 50% tread remaining? This is the million dollar question.
Would it be fair to expect at least 3mm of tread if they are advertised as having 50% tread remaining? This is the million dollar question.
Joined: Aug 2006
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This is an obvious mis-advertisement. The seller advertised 50% TREAD remaining. Very literally this means there must be at least 3mm of tread left. Had the seller advertised 50% LIFE or USE left in the tires, then the fact that they are race tires would come into affect meaning that even without tread there is still quite a bit of use left in them.
Already the buyer has paid quite a bit extra for shipping the tires to his house (a majority of the weight when shipping wheel+tire combo comes from the tires) as well as $200 over the price of the wheels.
How big of a discount the price of the tires over new is irrelevant to the current situation, a price was agreed upon for the expected amount of Tread left on the tire. If pictures were posted in another sale thread, and the buyer told that the tires he would receive were the same or similar, then that is the agreed condition. If the image of those tires showed more tread then is represented by the images here (I have not seen the other images in question so do not know), then that is misrepresentation of merchandise.
In this case I would say there are two choices.
A)The buyer returns the wheels with the tires on them for a 100% refund including shipping.
B)The buyer unmounts the tires at their cost, gets $200+original difference in shipping.
Unmounting the tires will cost next to nothing, goto walmart if you want.
See mounting cost, shouldn't be any more to unmount.
Walmart Tire Services
Already the buyer has paid quite a bit extra for shipping the tires to his house (a majority of the weight when shipping wheel+tire combo comes from the tires) as well as $200 over the price of the wheels.
How big of a discount the price of the tires over new is irrelevant to the current situation, a price was agreed upon for the expected amount of Tread left on the tire. If pictures were posted in another sale thread, and the buyer told that the tires he would receive were the same or similar, then that is the agreed condition. If the image of those tires showed more tread then is represented by the images here (I have not seen the other images in question so do not know), then that is misrepresentation of merchandise.
In this case I would say there are two choices.
A)The buyer returns the wheels with the tires on them for a 100% refund including shipping.
B)The buyer unmounts the tires at their cost, gets $200+original difference in shipping.
Unmounting the tires will cost next to nothing, goto walmart if you want.
See mounting cost, shouldn't be any more to unmount.
Walmart Tire Services
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From: San Francisco
Originally Posted by AssassinJN,Mar 12 2008, 05:53 AM
Unmounting the tires will cost next to nothing, goto walmart if you want.
See mounting cost, shouldn't be any more to unmount.
Walmart Tire Services
See mounting cost, shouldn't be any more to unmount.
Walmart Tire Services
My local tire handler charges $15/ea. YOUCH!
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Originally Posted by DongTran,Mar 12 2008, 06:57 AM
Heh, unfortunately I live in San Francisco, and I pay San Franciscan jackass prices for everything. If this car was by my house in San Diego, then I could get em dismounted for $4/ea and I would not care. The closest Walmart is like 45 min away or something. TOTALLY not worth my time.
My local tire handler charges $15/ea. YOUCH!
My local tire handler charges $15/ea. YOUCH!
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From: atlanta
"Tread depth on a race tire can only be measured subjectively. I assume you can understand this on a race tire having little to no grooves to measure from."
I hate to get involved, but this isn't true. you will always have a way to measure the tire depth by plugging little holes in it (if it doesn't already come with one- my hoosiers came with depth holes) and finding out how much real tread you have left over.
I hate to get involved, but this isn't true. you will always have a way to measure the tire depth by plugging little holes in it (if it doesn't already come with one- my hoosiers came with depth holes) and finding out how much real tread you have left over.
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From: Bay Area, California
Originally Posted by Black_s2k04,Mar 11 2008, 09:38 PM
Based on the following link Toyo WebSite., new RA1s have 6mm tread.
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From: Chandler, AZ
Voodoo - are you trippin over 0.35mm, or are you not aware that you need to convert 8/32" to metric?
either way, although I've never seen the pics, at this point it seems like the OP is more interested in complaining than in resolving the situation. Personally, I'd never buy used RA-1's and expect them to be useful on the street, ESPECIALLY in a wet climate like SF
either way, although I've never seen the pics, at this point it seems like the OP is more interested in complaining than in resolving the situation. Personally, I'd never buy used RA-1's and expect them to be useful on the street, ESPECIALLY in a wet climate like SF