I read 6mm as 6/32. My bad.

 

[QUOTE=melonheadr6,Mar 12 2008, 09:01 AM] Sounds like SOS could make this all go away if they up their offer a bit by taking the tires back, paying for freight, and paying for dismount.

 

There will always be unexpected costs for any business. The cost here is really almost a non issue. Since the customer is so unhappy with the deal and has made a few good points concerning what he thought he was going to get.
We can refferee and take one side or the other but we also have to understand that we may never know the absolute truth of what was said and/or promised.
I think there may have been misunderstandings on both sides and neither was trying to gain an advantage over the other.
Simple solution- Accept the wheels/and tires back with a full refund for shipping.
This does incur a cost for SOS but it also proves that this company is willing to bend over backwards to keep their customers happy.
In the long run, this could pay dividens for SOS, the customer is satisfied and maybe most important, no longer posting complaints.
SOS could ask (politley) for a posted apology and Tran could humble himself a little and comply.

 

the seller i don't think had the intention of defrauding the buyer here, i think he was looking at it as 50% *life* left on racing tires which didn't have a significant amount of actual tread to begin with. So, it was a miscommunication. Which party carries the fault there is a matter of opinion. The fact that the buyer wanted to use racing tires on the street in the first place makes me think he didn't really know what he was buying, because those things are clearly not meant for street use, but I guess thats a matter for another discussion. Then theres the center caps, another miscommunication... Chris is pretty adamant that he never offered them, and there's no email confirmation or anything (at least not that anyone posted) with that in there, so none of us can say who is at fault on that one either.

Given all the information in this thread, Chris seems to be a decent seller and the offer he made above was a good one... I don't even see why this needed to be posted in the forums given Dong had a response in 24 hours... I'd have waited at least a week after finding out that Chris was on vacation.

 

RA1's work great as a street tire, as long as you are willing to deal with the short tire life. Myself and several people I know have used them in the past as street tires. At 50% tread depth, they work great in the rain, but in the condition that the buyer received them in, no joy.

 

This is just a crappy situation for several reasons:

1. There are a whole ton of people chiming in about "bald tires", who in reality really have no idea what they're talking about when it comes to race tires. Every race tire is "bald" when compared to a street tire.

2. The definition of "remaining" is extremely vague in the first place. Are we talking about tread, overall life? 50% of a new tire, 50% of a tire that was shaved? If so, how much was it shaved?

3. The time spent here bickering over $200 is amazing. Anyone who can afford an S2000 and a $2000 set of wheels, surely makes decent money, or has decent money.

My guess is that 12 hours of their time is worth more than $200, yet DongTran has spent probably that amount on the forum talking all this out, when he knew from the beginning that 50 forum members aren't going to be able to solve anything anyways.. it's between him and SoS.

4. This is the exact reason why most business owners would rather work as a cashier at Target than own a business.. and why there are so few specialty shops anymore. You sell a guy a set of *used* race tires for cheap, then spend an entire day arguing over the definition of 50% remaining of a tire that was nearly bald in the first place.

 

Just offer Dong the deal he wants? I see no point in arguing further. I highly doubt if the argument "racetire is different from normal street tire and a lot of times measured subjectively, and these tires have 50% "life" left on them." would work if this case is taken to the court lol. Innocent buyer was mis-informed and the seller has no reason to assume the buyer has knowledge about race tires. Simply saying 50% tread left is just not enough. Normally the innocent consumer is favored, at least in here.

 

[QUOTE=phoenixR34,Mar 12 2008, 11:07 AM] 3.

 

Honestly, I really don't like these threads. This is something that should have been taken care of over email or on the phone. There is no need to make a stink on a public forum about it when they're actively communicating with you.

But since it is here...

Dong, ask them to cover the $60 dismounting fee. For a business this shouldn't be too hard of a request, but if they don't want to cover it and feel like their being generous enough, take the offer they have given. $140 back is better than $0.

 

You know, there is not a dismounting fee when you are mounting new tires. Come on, SoS is willing to pay the return freight and refund the 200 he paid for the rubber. That all ready leaves them out more then they have taken in. At some point the OP needs to step up and take it as a leason learned.

Note to Self, don't buy used race tires to drive on the street.