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shiftstyle.com extremely bad service

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Old 12-18-2008, 12:35 PM
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Default shiftstyle.com extremely bad service

i placed an order at shiftstyle.com on Nov.11 for a shiftboot. my order arrived one month later. between that time, i asked several times for a tracking number which says on their site that it is upon request. they did not provide the tracking number, also ignored several of my emails. they take at least a week to reply every single email from me. they provide a order number which can be checked on their website but it was never updated with the status of my order.

i finally received my order a month later and guess what, it's the wrong color. i asked for a full refund because i don't want to deal with that site's bullshit anymore, they reply my email a week later saying that there's no refund but would send me another one. but when u go to their site on the order page, this is exactly what it says: "All of our products are backed by a no-question asked return policy, so if you
Old 12-18-2008, 12:42 PM
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You should call them again and request to talk to a Manager.
Old 12-18-2008, 12:50 PM
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I don't understand why you people deal with them. We have a great sponsor on our board that makes shift boots and other interior products to your specification! I have nothing but great experience with Joe from JPM custom interior.

https://www.s2ki.com/forums/index.php?showtopic=499643
Old 12-18-2008, 12:53 PM
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Originally Posted by niahuynh,Dec 18 2008, 01:42 PM
You should call them again and request to talk to a Manager.
they do not have a number, only way to contact them is through email which they rarely read or ignore.
Old 12-18-2008, 12:56 PM
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Got mine from here... http://www.etsy.com/view_listing.php...ng_id=18507731

Its perfect!
Old 12-18-2008, 01:24 PM
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yes you can file a credit card dispute.

Just say you ordered a part and they sent you the wrong one and will now not take it as a return. Give VISA the link to the website and point out the "All of our products are backed by a no-question asked return policy, so if you
Old 12-19-2008, 01:55 PM
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[QUOTE=s2kobsession,Dec 18 2008, 02:24 PM] yes you can file a credit card dispute.

Just say you ordered a part and they sent you the wrong one and will now not take it as a return. Give VISA the link to the website and point out the "All of our products are backed by a no-question asked return policy, so if you
Old 12-19-2008, 03:46 PM
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Take screenshot of the site (showing the no-quibble return policy) in case the webmaster gets itchy fingers.
Old 12-19-2008, 03:57 PM
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[QUOTE=S2k4mee,Dec 18 2008, 04:50 PM]We have a great sponsor on our board that makes shift boots and other interior products to your specification!
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