Nothing but good experience with Rick's.

 

This is a cop-out. You are collecting "real" money.

 

I don't see this as a personal problem at all. It's a complaint about how the business is being run. This particular business just happens to bear the name of its owner.

I have ordered many items from Rick's over the years, and will continue to do so. They have earned my everlasting respect and loyalty for coming up with innovative and unique products for the S2000 from Day 1. While my most recent Rick's order had a little problem, Jeff has agreed to help work through it to my satisfaction. That's all I ask for as a customer.

FWIW, I believe that as a vendor, it never hurts to be as conciliatory as possible. Newer members don't necessarily know the history behind Rick's, and may be dealing with them as customers for the first time. Could these recent complaints have been handled differently/better? Probably. But that's a business decision that Rick's chooses to make, and I imagine they're fully prepared to deal with the consequences.

I do agree that this thread is inappropriately titled and should be changed. Rick's may be many things...but "scammers" is not one of them.

 

well I got what I wanted at this point....their attention and some replies....I really don't give a phuck what any of you think of my post....I am just trying to get what I paid for before my car rusts out and blows away in the wind

 

I have ordered from them several times, and have not had one bad experience.

 

now thats a really adult and mature response right there....

 

Gee Brian tell us all what you do for a living ?

 

You must have missed my replies.

1. I personally called him and left him a voice mail.
2. I had e-mailed him several times with the status of his order as supplied by the vendor.
3. I had supplied an apology in each e-mail.
4. I had actually sent him several e-mails just before he posted this.

So if an public apology needed, then we are sorry. But this is not a public problem.

And for comments how to fix the problem.

We have done the following. (note this was also posted). All ZTech customers have been sent an e-mail with the order status. This was done before this thread was ever posted. I personally wrote them and sent them. We have also pulled all ZTech product from our web site.

[QUOTE] (Stratocaster @ Nov 14 2004, 09:54 PM)
I can't return phone calls at 12pm when I get done with my real job.

 

If you're not happy with the service, then don't order from them anymore. Cancel your order with Rick's and move on.

 

No phone #?

The wayback machine is your friend:

http://web.archive.org/web/20040207171652/...nfo/contact.php