returns for exchange or applicable waranties are allowed. Its more to protect us from someone wanting a return for a non legitamate reason. We are reasonable, but obviously some people have taken advantage of our past policy. As long as a person pays their duty, their are no issues generally. Damages I'm shipping would be covered by the shipping company as it is domestically and internationally

 

greg......i am still waiting for my front lip, benders auto siad he ordered 2 weeks ago from you. do you have a ship date? or tracking number.

 

ok now it is more clear

 

I have forgotten to post this, sooo


I will say that Greg (Parts Helper) stepped up and replaced the wing some time ago.

It's only fair that I post so everyone knows, we worked it out.


thanks Greg, sorry it took me so long to post this


Mitch

 

My experience while ordering a hardtop from IIGQ4U (aka SIIThousand)
this is a warning to anyone planning on buying a top from him.
Before you spend $2500+, i would read this start to finish.

this is all factual information, and i have all the logs to back up everything i post here.

My top was recently cut. My s2000 is my only car.
Many of you can understand how much that sucks.

I looked around the boards and found IIGQ4U.
He mentioned he was selling tops.
We chatted through PM’s, then switched to AIM.
His screen name is “imintelligentsia”

He sent me this link: http://www.google.com/base/a/SIIThou...94150317436507
That would be the hard top for sale page through google checkout.

We chatted for about an hour.
My aim keeps logs, here are the important parts of the convo.
his original price was 2500, i planned to get the top myself, so it was 2350.

6:47:52 PM imintelligentsia: So your softtop was slashed?
6:48:09 PM John Bell: yeah
6:48:28 PM imintelligentsia: So buy one of my tops
6:48:51 PM imintelligentsia: I can do $2500 shipped carbon fiber with your choice of a clear or tinted rear window

6:59:40 PM imintelligentsia: If you were to purchase the hardtop today, I can allow pick up of the top on Friday
7:00:04 PM John Bell: if i can have the hardware here by friday, and the pickup for friday, that would be good
7:00:15 PM imintelligentsia: I can do that

7:04:35 PM John Bell: so $2350, hardware here by friday, pickup cf top on friday
7:04:42 PM imintelligentsia: yup

After that, he sent me an invoice to my mail, which i promptly paid.
Thusday I was waiting for his phone call with the address of the hard top to pick it up.
I logged onto aim and found his screen name.

12:46:45 AM imintelligentsia: Wrong person i dont live in maryland

12:50:13 AM imintelligentsia: Not me i dont sell stuf

12:55:40 AM imintelligentsia: My name is not john
12:55:47 AM John Bell: I AM JOHN
12:55:54 AM John Bell: you sold me a hard top
12:55:59 AM imintelligentsia: No

I started to freak out a bit.
I found the phone number and called.
We established his screen name was hijacked.
(its been logged on for over a week like this)
(wow, that security makes me feel confident)
Luckily after a few phone calls, he answered.

He (Lemar) explained what was going on.
He did not let the place in MD know I was coming.
In fact he said “my bad dude, it completely slipped my mind”

It happens, but cmon, this is $2300 worth of mind slipping.
He said he would call tomorrow first thing and let me know when i can get it.

woke up tomorrow. 11am. no call. 12pm. no call.
i wait a bit and i call him. voicemail. leave a message.
i wait. i call again. voicemail. leave a message again.

finally i get an email:

John,
The location with your hardtop is closed. There was no way that you
would have been able to pick up today anyway.

They will not be open until after Christmas and you will be able to
pick up at that time. I will also be able to ship the hardware since
it is ready to go.

I would prefer not to receive any phone calls as I am on vacation. I
would also appreciate no additional threads indicating that I am a
scanner or whatever you posted last night. If you have any additional
questions, please Let me know.

Regards,
Lemar

i question why this happened in the first place.
we go back and forth a bit. I NEVER get rude.
instead, he gets rude:
his reply:

John,

People make mistakes but apparently you don't. I have apologized as
well as inform you as to the events that occurred. You can take that
or leave it.

Yes, my suppliers were late therefore your hardware kit was not
shipped prior to my departure. It seems that this is something that
most any customer would understand.

Anyway, I am done going back and forth and would prefer that you do
not contact me again until after the holidays as you are now aware of
the situation. Any subsequent corresponce that you remit will not
receive a reply.

Lemar

fine. i wait til after xmas, and after new years.
he informed me that i could get it on the 4th.
it is the 1st, i know he most likely has not set up a pick up date.
3 days is close, so i send an email.

> >> Lemar,
> >> I will be able to pick up the hardtop on the 4th, correct?
> >> My hardware should be here by then also?
> >> -John

he replies:

> John,
>
> We have already been through all of this. You will receive your
> articles. It is a holiday and as I informed you before, I will not be
> replying to you so please respect my requests.
>
> Regards,
>
> Lemar

Great. I still have no idea where I am going. That’s it. I call to get the info.

i call him, and he begins screaming and cursing at me.
he hangs up on me and says i will get my stuff on friday.
he calls me back and screams that i know exactly what is going on
then he AGAIN says they have all my stuff and it will be here friday... and hangs up again.

this is UNACCEPTABLE.
the only reason i have not canceled my order is because i really NEED my top
before the 7th (i leave the country and i wanted the rear window mounted to set)

i call back for the address. we talk, he is calmed down. he makes peace.

he even said “if you are so scared of stuff like this happening, you shouldn't order offline”

that is the FACTS.
now- this is my opinion from here on.

I hear it all to often how these online retailers 'forget' or 'are sorry but blahblaybh and your package will be late'. It is THEIR responsibility to stand behind their word if they gave it, it is not up to the consumer to suffer their failure to provide service as promised.

People doing business online feel like they do not have to answer to anyone because they do not see their customers face to face and can pretend a problem does not exist. I see nothing wrong with outing these sellers so as to prevent other people from suffering or prepare them for possible problems.

Now... I completely understand that issues arise. Things happen, shipping slows down.
However- there is no way he should have made the promises to me that he did.

He knows my situation. He knows i have no car.
He sympathized and assured me i would have my stuff soon.
He did not call the warehouse... he didn’t even ship the hardware.

hell, even if he wasn’t gonna ship it, at least let me know its gonna be late.

Instead, he went on vacation- leaving NO ONE behind that can get orders out- and is mad when people with $2350 unfulfilled orders contact him on vacation.

I ordered it on the 15 ,and was told I would have it all by the 21st.
No dice. Instead I got it on the 4th.

All in all..
was i scammed? no.
was i ripped off? no.
did i get what i paid for? debatable- i got the top, but not the service.
Would i ever order from Lemar again? NFW.

did i have a car for the holidays? no. i had to take a bus then taxi to family gatherings.

I posted these facts so any prospective buyer knows what they are getting into... and what i was involved in-

a trasaction that will work out in the end, but in the mean time- you will have to deal with an unorganized and EXTREMELY rude seller.

some people may be ok with that and some people will be glad i posted this.

i know of at least one other person who was also dissatisfied with his service. i’ll leave it up to him to come forward if he wants.

oh, btw- there are NO form of instructions... and the hardware isn’t exactly intuitive....

 

To add to jbell's experience above i also have ordered a hardtop from the same person. I was told it would be about 4 - 6 weeks before the hardtop was delivered due to back ups. That was fine and all but that was on October 5th that i was told this and ordered the top. As of December 14th I received the hardtop. It is now January 6th and I still have not received the hardware for my top. It has been 4 months now and I still do not have my completed kit. I lost my job and asked for a refund and was told he would be sending out the glass & Hardware last Tuesday, as it would cost me hundreds to resend the top. I now can not sell my hardtop because it is a incomplete kit, and i can not install it because it is incomplete.....

 

I went through all of this muela with this guy too...I was about to purchase because I thought he was a scammer,but I see he just tells you lies just to get his money.


A NEW post to sell his top
https://www.s2ki.com/forums/index.ph...ic=546311&st=0

 

While I don't know the seller or any of the buyers... I would like to thank the 3 of you for posting your concerns and experience on transactions with IIGQ4U.

I was looking forward to purchasing a top from him at a price significantly cheaper than a Mugen, however I'd rather not spend the money and worry about it.

I've PM'd a few vendors about ordering a Mugen FRP HT.

 

no problem. he replied in a thread that got locked earlier and blantantly lied again, saying that i could have picked up my top earlier, etc.
he also said i could have opted for a refund.
when i called and asked for one he began to CURSE AND SCREAM at me, as i mentioned earlier in my big post.

i will post this thread in every new fs thread he opens.

i wanted to give him a review on his google checkout linking to this thread and these posts... but the item i bought expired, and he relisted it, but i cant review it. i emailed them about it.

just to prove he takes your money before he ships or even orders the top from the place in maryland (who you can go direct to and get a top for $1200, cf or kevlar- PM ME FOR MORE INFO)

Your order has shipped!
Jan 3
Full shipment - IIGQ4U Designs has shipped your order.
Track FedEx package #XXXXXXXXXXXXXXXx
Dec 15
$2,350.00 charge - Your credit card (VISA xxx-xxxx) was charged for $2,350.00. "GOOGLE *SIIThousand" will appear on your credit card statement.
Dec 15
Order received - IIGQ4U Designs received your order.
Dec 15
Order placed - Your order was placed with IIGQ4U Designs. A confirmation email was sent to you by Google.

 

Why do you guys continually buy from people who send you pm's of their stuff for sale. How many hardtops does this guy have? He is not a vendor, and it looks to me like he is trying to screw everyone, including s2ki and it's vendors.