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Has anybody else had problems with Haltech Platinum Pro?

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Old Jan 18, 2013 | 11:53 AM
  #81  
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Originally Posted by tx2K
Originally Posted by C63AMG' timestamp='1357849259' post='22258795
Matt,

Is there any new info on this problem? Some tuners are refusing to work with this ECM until this potential problem is resolved.

I emailed Haltech the other day trying to get info for us and was told at the time that Matt was back in Australia for the holidays, but he was copied on the email I sent. I would think he is back by now since I saw some post on the Haltech forums by who I assume was him. Maybe if some more people can email Haltech support requesting an update, they can get back with us a little quicker. I want mine fixed before I install it though so I dont have the hassle to deal with.
I'm in the same boat. I will be starting my blower install in Feb and will head to the Tuner sometime in March/April and don't want a potentially defective unit for the tune.

I will follow up on the e-mail I sent to Matt a while back.
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Old Jan 18, 2013 | 12:18 PM
  #82  
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Sounds good. I still haven't gotten a reply yet. Hopefully you can get more info than I got.
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Old Jan 18, 2013 | 12:42 PM
  #83  
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From: Roc
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In for new info here


I am hoping there's some sort of fix, I don't exactly love random misfires @ high RPM mid pull.
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Old Jan 18, 2013 | 02:39 PM
  #84  
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Yep, I was actually considering selling mine and buying an AEM before I ever install it, but Id really rather this be fixed if possible.
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Old Jan 23, 2013 | 05:18 AM
  #85  
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Originally Posted by tx2K
Sounds good. I still haven't gotten a reply yet. Hopefully you can get more info than I got.
I sent a follow up on Friday. No reply as of yet and no OOO notification so I'm not sure what's going on.

My first email (late Nov) Matt mentioned that it's trade show season so they could just be busy with limited access to email.
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Old Jan 23, 2013 | 06:34 PM
  #86  
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This is the reply I got the other day from Eric. I'd sure like to get this resolved before my turbo install...

Hello Shane,

Haltech R&D is currently testing a solution on cars local to them. Unfortunately, I don’t know the latest status on those tests, so I have Cc’d Matt to this so that he may be able to update you.


Thanks,
Eric Gash
Manager: Haltech USA
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Old Jan 24, 2013 | 05:00 AM
  #87  
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Well that's step further than the e-mail I received a while back.
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Old Jan 24, 2013 | 05:36 AM
  #88  
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Let's keep this thing at the top, I dropped 1200+ on this thing, just to cringe when it fails mid pull. I don't want to damage anything.
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Old Jan 24, 2013 | 09:02 AM
  #89  
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Yep, definitely my position as well illestrolla. Im going to try and get Matt's phone number from Eric, if I don't get something soon.
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Old Jan 24, 2013 | 11:29 AM
  #90  
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Thanks man, keep us posted
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